Problems owners report
Complaints filed with NHTSA about the 2020 Audi e-tron Sportback, by the system named in each complaint. One complaint can name several.
- Electrical system2
- Unknown or other1
- Fuel/propulsion system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2020 Audi e-tron Sportback failed the safety check 0.00% of the time — 100% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 37,054 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
6,484 new Audi e-tron Sportback cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (2,310), Norway (1,321), the Netherlands (1,127).
- Average mass
- 2,523 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 173 kW
- Fuel type recorded
- Electric 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
1,610 first registered in 2020 are on Dutch roads; 32% arrived later as imports. Median list price when new: €83,348.
Most common APK defects
- Bandenspanning niet op juiste waarde680
- Band onvoldoende profiel293
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm184
- Dimlicht onjuist afgesteld135
- Band beschadigd99
- Ruitenwisserinstallatie geeft onvoldoende zicht32
- Bandenspanning op 1 as niet gelijk15
- Retroreflector vertoont gebrek13
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
228 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 79,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Audi e-tron Sportback SUV AWD | ★★★★★ | 9.2 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- No
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Audi told its dealers about the 2020 Audi e-tron Sportback: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011307 | This bulletin provides information when high beam assist, or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module. |
| 11011303 | This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate. |
| 11011300 | This bulletin provides information when the gear oil drain plug is leaking; P33E200, P31D000. |
| 11011297 | This bulletin provides information regarding documenting cell module labels when replacing HV modules. |
| 11011296 | This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content. |
| 11011294 | This bulletin provides information when the high-voltage battery charger control module reports under wrong diagnostic address after being replaced. |
| 11011291 | This bulletin provides information when the DTC P0AA600 is stored; GE electric drive motor leak. |
| 11011285 | This TSB Provides information when parking assistance provides false warnings. |
| 11011282 | This bulletin provides information when speaker rattles, vibrations, or audio interference is noted. |
| 11011277 | This bulletin provides information when the parking brake does not work sporadically; DTC B107BF0 or B10FCF0 stored in the driver assist systems. |
| 11011274 | This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts. |
| 11011272 | This bulletin provides information when the overhead view camera (TopView) calibration fails. |
| 11011271 | This bulletin provides general information and information when the laser scanner requires readjustment. |
| 11011268 | This bulletin pertains to complaints/general information regarding SOS Emergency Assist. |
| 11011263 | This bulletin provides information regarding cleaning exterior glass. |
| 11011256 | This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit. |
| 11011240 | This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool |
| 11009983 | Vehicle Concerns Before Recall Repair Available |
| 11009977 | This bulletin provides information when the DTC P0AA600 is stored; electric drive motor leak. |
| 11009974 | This bulletin provides information when there is an electric drive motor leak; PAA600. |
| 11009967 | This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box. |
| 11009957 | This bulletin provides informatin on ordering replacement parts for vehicles with ConBox Low; applies to any customer complaint or DTC, including SOS malfunctions. |
| 11009954 | This bulletin provides infomration related to Driver assist systems: parking aid, maneuver assist, rear cross-traffic assist not working (DTC U111000, U112300). |
| 11009952 | This bulletin provides informatin whem the individual overhead view cameras are inoperative (picture is blurry or fogged up), DTCs B200FFA, B127C04, C12AE02. |
| 11009948 | This bulletin provides information when there is noise from the backrest of the front seat. |
NHTSA manufacturer communications (public domain)