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CarsLore / Audi / Q5 Sportback / 2023

2023 Audi Q5 Sportback

6 owner complaints. 2 recalls, 25 service bulletins.

6complaints · 1 crashes, 0 fires
2recalls
25manufacturer bulletins
1,030 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2023 Audi Q5 Sportback, by the system named in each complaint. One complaint can name several.

  • Structure2
  • Vehicle speed control1
  • Steering1
  • Electrical system1
  • Engine1
  • Service brakes1
  • Power train1
  • Unknown or other1
  • Wheels1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported

Real-world fuel consumption

6,470 Audi Q5 Sportback cars first registered in Europe in 2023 report their fuel use through the on-board meter. Diesel hybrid versions use 7.6 l/100 km on the road against 6.6 in the WLTP test (+16%).

FuelCarsOn the roadWLTPDifference
Petrol hybrid8339.58.6+11%
Diesel hybrid3,9287.66.6+16%
Plug-in hybrid1,7097.61.8+334%

Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0

Engines

The most common engines in 2023 Audi Q5 Sportback cars on Dutch roads are the 2.0 hybrid (195 kW, 261 hp) and 2.0 hybrid (150 kW, 201 hp).

EnginePowerCarsShare
2.0 hybrid195 kW 261 hp59594%
2.0 hybrid150 kW 201 hp396%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

638 first registered in 2023 are on Dutch roads; 82% arrived later as imports. Median list price when new: €88,820.

2.2%had an APK defect recorded since June 2022
94.5%logical odometer history
18.3%with a recall still open

Most common APK defects

Colours

Black 42%Grey 40%Blue 7%Green 6%White 5%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In Finland

52 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

Fuel consumption

Official Canadian test results for 1 variant: combined 9.5 L/100 km (about 25 mpg US), CO₂ 223 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Q5 Sportback 45 TFSI quattro · Sport utility vehicle: Small · Premium gasoline2.0 L, 4 cyl.AM710.68.29.5223

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls

25V294000 · Engine7 May 2025 · 89,417 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

22V753000 · Engine and engine cooling7 Oct 2022 · 76,515 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Audi told its dealers about the 2023 Audi Q5 Sportback: known faults, fixes and updates.

BulletinSummary
11011315On Audi vehicles manufactured within a specific period, the oil seal inside the thermostat may suffer from wear or deformation. This may result in leaks in the thermostat.
11011313On Audi vehicles manufactured within a specific period, the oil seal inside the thermostat may suffer from wear or deformation. This may result in leaks in the thermostat.
11011305This bulletin provides information when the camera for the Driver Assist Systems is coded incorrectly.
11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
11011302This bulletin provides information when various camera-based driver assistance systems are unavailable (DTC B200FF2 (1123875)).
11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11011285This TSB Provides information when parking assistance provides false warnings.
11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
11011280This Pending Service Solution (PSS) requests that technicians enter a record in the PSS Databse in instances when the SOS Emergency call warning in instrument cluster without relevant DTC in vehicles with ConBox high.
11011278This bulletin provides information regarding Audi connect & Infotainment Warranty Submission Instructions for MY23 and Onwards.
11011276This TSB provides information when DTCs U142100 and U164200 are stored as passive/sporadic in the gateway.
11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
11011270This bulletin provides informatoin when Audi pre sense restricted message appears in the instrument cluster, no DTCs.
11011266This TSB provides information when the airbag warning light is on, DTC B120E1B.
11011263This bulletin provides information regarding cleaning exterior glass.
11011257This bulletin provides information when creaking noises are heard when body twists during braking or steering maneuvers.
11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
11011253This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension.
11011243This bulletin provides information when there are whistling noises from the turbo charge at 1500 - 2200 rpm and apprximately 70% load.
11011242This bulletin provides information when there is an adible whistling or hissing from the engine compartment.
11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11009983Vehicle Concerns Before Recall Repair Available
11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
11009966This TSB provides informatin when the Smartphone Interface disconnects/deactivates unexpetedly with Apple CarPlay.
11009965This bulletin provides information when the calendar function is not available.

NHTSA manufacturer communications (public domain)