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CarsLore / Audi / Q8 / 2020

2020 Audi Q8

28 owner complaints — #3 of 7 Q8 model years. 3 recalls, 25 service bulletins.

28complaints · 2 crashes, 0 fires
3recalls
25manufacturer bulletins
26,500 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2020 Audi Q8, by the system named in each complaint. One complaint can name several.

  • Engine8
  • Electrical system6
  • Forward collision avoidance5
  • Fuel system, gasoline3
  • Fuel/propulsion system3
  • Unknown or other3
  • Steering2
  • Power train2
  • Back over prevention2
  • Visibility/wiper1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Compared with other years

’19’20’21’23’2528’19’20’22’2528

NHTSA ODI complaints by model year

New York safety inspections

At its first New York inspection the 2020 Audi Q8 failed the safety check 0.86% of the time — 27% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 31,974 miles.

1,974first inspections
0.86%failed on safety
31,974 mimedian odometer
0.0%0.4%0.8%’19’20’21’23’25’270.9%0.0%0.4%0.8%’19’20’22’25’270.9%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2020

6,529 new Audi Q8 cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (1,925), Italy (1,209), the United Kingdom (979).

Average mass
2,231 kg
Average CO₂
225 g/km (WLTP)
Average power
211 kW
Fuel type recorded
Diesel 86% · Petrol 11% · Petrol/electric 2.3%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2020 Audi Q8 cars on Dutch roads are the 3.0 hybrid (250 kW, 335 hp) and 3.0 hybrid (210 kW, 282 hp).

EnginePowerCarsShare
3.0 hybrid250 kW 335 hp11869%
3.0 hybrid210 kW 282 hp5231%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

174 first registered in 2020 are on Dutch roads; 79% arrived later as imports. Median list price when new: €145,196.

36.2%had an APK defect recorded since June 2022
95.1%logical odometer history
2.9%with a recall still open

Most common APK defects

Colours

Black 45%Grey 43%White 8%Blue 5%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

838 cars built in 2020 were licensed for the road at the end of 2025, and 29 more were declared off the road (SORN).

838licensed, end of 2025
97%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 897 of these cars first registered in 2020 took their annual MOT test. 91% passed first time; among all cars first registered in 2020 the figure was 88%.

91%passed first time
88%all cars from 2020
29,900 miaverage mileage at the test (all cars 26,000 mi)
Failed onThese carsAll cars from 2020
Tyres5.1%4.9%
Noise, emissions and leaks1.3%0.6%
Brakes1.2%1.8%
Identification of the vehicle1.0%0.2%
Lamps, reflectors and electrical equipment0.6%3.0%
Visibility0.4%2.8%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In New Zealand

133 2020 cars are on the New Zealand register; 6% arrived as used imports, 93% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2020 Audi Q8 SUV AWD★★★★★★★★★★★★★★★★★★★☆15.8 %
Electronic stability control
Standard
Forward collision warning
Standard
Lane departure warning
No
Best overall rating
5 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 1 variant: combined 12.7 L/100 km (about 19 mpg US), CO₂ 296 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Q8 · Sport utility vehicle: Standard · Premium gasoline3.0 L, 6 cyl.AS813.811.412.7296

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

3 Transport Canada recalls for the 2020 Audi Q8.

2025713
19 Dec 2025
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i…
2022384
20 Jul 2022
Fuel System
Issue: On certain vehicles, the fuel delivery module inside the fuel tank could fail. If this happens, the engine may run rough or may not start. This could a…
2020207
13 May 2020
Powertrain
Issue: On certain vehicles, a transmission fluid pipe was not properly welded. As a result, the pipe may leak transmission fluid. Safety Risk: A transmissio…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

25V900000 · Back over prevention19 Dec 2025 · 356,894 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

22V516000 · Fuel system, gasoline20 Jul 2022 · 49,443 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

20V272000 · Power train13 May 2020 · 531 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q8 vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Audi told its dealers about the 2020 Audi Q8: known faults, fixes and updates.

BulletinSummary
11011316Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles.
11011314Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated affected vehicle chart & owner notification letters to reflect the addition of the next wave of vehicles.
11011307This bulletin provides information when high beam assist, or traffic sign detection limited, DTC C12B3FD may be stored in the DAS control module.
11011303This bulletin provides information when the anti-theft alarm activates for no reason, or when the anti-theft alarm does not activate.
11011296This bulletin provides service-info relating to lithium-ion high-voltage batteries; determining energy content.
11011285This TSB Provides information when parking assistance provides false warnings.
11011282This bulletin provides information when speaker rattles, vibrations, or audio interference is noted.
11011277This bulletin provides information when the parking brake does not work sporadically; DTC B107BF0 or B10FCF0 stored in the driver assist systems.
11011274This bulletin provides information when the restricted function icon for Audi Pre sense is displayed after engine starts.
11011272This bulletin provides information when the overhead view camera (TopView) calibration fails.
11011271This bulletin provides general information and information when the laser scanner requires readjustment.
11011268This bulletin pertains to complaints/general information regarding SOS Emergency Assist.
11011263This bulletin provides information regarding cleaning exterior glass.
11011256This bulletin provides information when the DTCs B200FF0 to B200FF5 are stored in the J775 suspension control unit.
11011253This bulletin provides infomraion when there are rumbling/knocking noises from the front suspension.
11011249This TSB provides info when there is a 48V vehicle electrical system warning, DTC U046900 stored in the ECM.
11011240This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11011239This bulletin advises that fuel additives are not permitted.
11009990Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section.
11009989Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year.
11009985Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year. Updated parts table in parts section.
11009984Under this service action, Audi dealers will replace the starter-alternator in affected vehicles at no cost to owners. A defective starter-alternator may inhibit start/stop functionality which could increase CO2 and other emissions while the vehicle is stopped. Emissions still remain within certification standards. Updated affected vehicle chart & owner notification letters to reflect the addition of 2021 model year.Updated affected vehicle chart & owner notification letters to reflect the addition of 2022 model year.
11009983Vehicle Concerns Before Recall Repair Available
11009967This bulletin provides information when there is an issue with wireless charging/wireless charging not working with Audi Phone Box.
11009957This bulletin provides informatin on ordering replacement parts for vehicles with ConBox Low; applies to any customer complaint or DTC, including SOS malfunctions.

NHTSA manufacturer communications (public domain)