Problems owners report
Complaints filed with NHTSA about the 2023 BMW 330i, by the system named in each complaint. One complaint can name several.
- Unknown or other1
- Exterior lighting1
- Service brakes1
- Vehicle speed control1
- Electrical system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2023 330i vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls
BMW of North America, LLC (BMW) is recalling certain 2021-2023 Toyota Supra, 2022-2023 2 Series Coupe, 2021-2024 5 Series (xDrive), 2021-2022 Z4, 2022-2024 4 Series (Gran Coupe), 2021-2024 4 Series (Convertible and xDrive Convertible), 2021-2023 4 Series (Coupe), 2021-2024 3 Series, 2021-2023 X4, 2021-2024 X3 vehicles. Please see the recall report for a complete list of all models. The engine starter may overheat and catch fire due to wear on an internal component.
BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door locking (ADL) function to not lock the doors as intended.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2023 BMW 330i: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009555 | When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| 11005242 | It is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone. The main digital key cannot be paired using the My BMW App. The digital key pairing process does notrespond after the message Please place your smartphone on the NFC tray appears in the CentralInformation Display (CID). No function is available with the NFC (near-field commumication) card either. |
| 11002864 | No Bass or a cracking noise can be heard from the bass speakers. |
| 11000616 | The Central information Display (CID) screen goes black and the Headunit (HU-H3) resets sporadically.After a short period of time, the function of the CID and HU-H3 is available again. Additionally, fault code B7F8F9 HU-H: Reset will be stored in the HU-H3. The issue may occur multiple times while driving longer distances. CAUSE Unfavorable |
| 10252038 | Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt. |
| 10250374 | An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomoto |
| 10249437 | The basic conditions for initializing the power windows are not met. |
| 10249032 | The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 HU-H: Reset will be stored in the HU-H3. |
| 10249027 | The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints. |
| 10249023 | Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown. |
| 10249018 | At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21. |
| 10249015 | A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a large leak, after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan |
| 10245367 | Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt. |
| 10242967 | BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing. |
| 10242879 | A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bulletin contains diagnostic and repair information which was previouslyincluded in an NED test plan that has been removed. |
| 10242874 | Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle) |
| 10242688 | ?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start." |
| 10241366 | The left front suspension's aluminum strut dome (general area circled) was incorrectly riveted to the body's wheel-well. |
| 10239611 | Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded |
| 10239610 | Condensation is present on the inner surfaces in one or both taillights (circled). |
| 10239609 | A limited number of the G20 PHEVs may not have been supplied with an Occasional Use Charging (Standard OUC/Level 1/Mode 2) cable in error. |
| 10239603 | BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off. |
| 10239602 | A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm. |
| 10239601 | BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. |
| 10239599 | With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. |
NHTSA manufacturer communications (public domain)