Problems owners report
Complaints filed with NHTSA about the 2023 BMW XM, by the system named in each complaint. One complaint can name several.
- Service brakes2
- Power train1
- Unknown or other1
- Electronic stability control (esc)1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 BMW XM failed the safety check 0.24% of the time — 65% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 3,493 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
1,767 BMW XM cars first registered in Europe in 2023 report their fuel use through the on-board meter.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Plug-in hybrid | 1,767 | 10.8 | 1.6 | +565% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
In the Netherlands
208 first registered in 2023 are on Dutch roads; 25% arrived later as imports. Median list price when new: €191,045.
Most common APK defects
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
113 cars built in 2023 were licensed for the road at the end of 2025, and 3 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
49 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 22,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
15 2023 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Recalls in Canada
3 Transport Canada recalls for the 2023 BMW XM.
| 2024544 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024456 12 Aug 2024 | Brakes Issue: On certain vehicles, a problem with the integrated brake system could cause reduced power brake assist. As a result, there may be reduced braking and t… |
| 2024087 12 Feb 2024 | Brakes This recall was replaced by Transport Canada recall no. 2024-456. Issue: On certain vehicles, a problem with the integrated brake system could cause reduce… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2023 BMW XM: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012082 | The tailgate/trunk will not latch when closed. |
| 11009555 | When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| 11006735 | A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down. |
| 11005239 | A software error in the automatic air conditioning control unit allows the electric auxiliary heater to keep the heating and air conditioning system awake, causing a drain on the electrical system. |
| 11005226 | While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements. |
| 11002827 | VOLUNTARY EMISSIONS RECALL 24E-A02: VALVETRONIC |
| 11002675 | While driving on rough/uneven roads, a rattling sound can be heard from the tailgate. |
| 11002672 | When driving on rough roads, a rattling sound from the parcel shelf in the luggage compartment areais heard. |
| 11002657 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 11000566 | The Check Control Message Emergency call not available is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle. |
| 11000533 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 10253898 | BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024. |
| 10253896 | BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024. |
| 10253342 | BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024. |
| 10252280 | The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged. |
| 10252135 | After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote con |
| 10252039 | This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues. |
| 10252029 | This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the basic procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected. |
| 10252023 | The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis. |
| 10250743 | A knocking, thump-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph. |
| 10250742 | When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored. |
| 10250604 | One or more of the LED daytime runninglights are dim or discolored, such as this example in which the inner light is yellowed. |
| 10250365 | Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics. |
| 10249437 | The basic conditions for initializing the power windows are not met. |
| 10249031 | Check Engine light is on IHKA has stored fault 80131C IHKA: 12V voltage sensor plausibility |
NHTSA manufacturer communications (public domain)