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CarsLore / Cadillac / CT6 / 2020

2020 Cadillac CT6

11 owner complaints — #4 of 5 CT6 model years. 2 recalls, 25 service bulletins.

11complaints · 1 crashes, 0 fires
2recalls
25manufacturer bulletins
12,100 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2020 Cadillac CT6, by the system named in each complaint. One complaint can name several.

  • Power train6
  • Service brakes3
  • Forward collision avoidance2
  • Structure1
  • Unknown or other1
  • Wheels1
  • Suspension1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Compared with other years

’13’15’17’19’20’2111’13’16’19’2011

NHTSA ODI complaints by model year

New York safety inspections

At its first New York inspection the 2020 Cadillac CT6 failed the safety check 1.27% of the time — 8% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 27,139 miles.

1,654first inspections
1.27%failed on safety
27,139 mimedian odometer
0.0%0.5%1.0%’16’18’201.3%0.0%0.5%1.0%’16’19’201.3%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Crash-test ratings

NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2020 Cadillac CT6 4 DR AWD————0.0 %
Electronic stability control
Standard
Forward collision warning
Standard
Lane departure warning
Standard
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 2 variants: combined 11.0–13.8 L/100 km (about 17–21 mpg US), CO₂ 259–324 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
CT6 AWD · Full-size · Regular gasoline3.6 L, 6 cyl.AS1012.98.711.0259
CT6 AWD · Full-size · Premium gasoline4.2 L, 8 cyl.AS1017.39.513.8324

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

1 Transport Canada recall for the 2020 Cadillac CT6.

2025118
6 Mar 2025
Powertrain
Issue: Over time, the transmission control valve could wear and lose pressure. If this happens, the transmission could shift harshly and could cause the wheel…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

25V148000 · Power train6 Mar 2025 · 90,081 vehicles

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

19V731000 · Tires15 Oct 2019 · 81 vehicles

General Motors LLC (GM) is recalling certain 2020 Cadillac CT6 vehicles equipped with dealer-installed accessory 20" x 8.50" wheels (RPO 5JO or SHH). The tire pressure monitoring system (TPMS) sensors use the incorrect wireless radio frequency and cannot illuminate the low pressure warning light when the tire pressure drops below the recommended level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Cadillac told its dealers about the 2020 Cadillac CT6: known faults, fixes and updates.

BulletinSummary
11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
11011993This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing D on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
11011429This Preliminary information communicates to the dealer an issue where the vehicle may have a misfire concern.The dealer is to inspect for a failed positive crankcase ventilation oil separator.
11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

NHTSA manufacturer communications (public domain)