Problems owners report
Complaints filed with NHTSA about the 2025 Cadillac Escalade IQ, by the system named in each complaint. One complaint can name several.
- Steering2
- Engine2
- Vehicle speed control1
- Electrical system1
- Wheels1
- Lane departure1
- Seats1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
New York safety inspections
At its first New York inspection the 2025 Cadillac Escalade IQ failed the safety check 0.22% of the time — 34% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 185 miles.
907first inspections
0.22%failed on safety
185 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls
No recall campaigns cover the 2025 Cadillac Escalade IQ.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Cadillac told its dealers about the 2025 Cadillac Escalade IQ: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012031 | Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update. |
| 11012020 | This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review. |
| 11012019 | This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution. |
| 11012018 | This Preliminary information communicates information that Engineering is aware of an issue causing Service Door message when any door is opened. Engineering is working on a correction at this time. |
| 11012017 | This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed. |
| 11012003 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011990 | This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011961 | This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information. |
| 11011955 | This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV. |
| 11011944 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
| 11011896 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 11011889 | This Preliminary information communicates an issue where the 2nd row seatheadrest does not want to lock in the upright position and how to resolve that issue |
| 11011868 | This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles. |
| 11011860 | This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011801 | Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011694 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| 11011693 | This Preliminary information communicates how to recover the Image Processing Module. |
| 11011480 | This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting with no other DTCs. |
| 11011365 | This Preliminary information communicates some normal operational tips on trucks build a new feature power assisted doors. |
| 11011360 | This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern. |
| 11011340 | "This Preliminary information communicates thatCadillac IQ EVSpecific partsare being placed on a TAC Restriction |
NHTSA manufacturer communications (public domain)