Problems owners report
Complaints filed with NHTSA about the 2021 Cadillac XT4, by the system named in each complaint. One complaint can name several.
- Fuel/propulsion system4
- Electrical system3
- Power train1
- Exterior lighting1
- Back over prevention1
- Engine1
- Fuel system, gasoline1
- Air bags1
- Forward collision avoidance1
- Engine and engine cooling1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2021 XT4 vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2021 Cadillac XT4 failed the safety check 0.29% of the time — 69% less often than the average 2021 passenger car (0.95%). Median odometer at inspection: 19,331 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2021
294 new Cadillac XT4 cars were registered in the EU, Norway and Iceland in 2021; the largest markets were Germany (209), Italy (24), Sweden (21).
- Average mass
- 1,826 kg
- Average CO₂
- 201 g/km (WLTP)
- Average power
- 157 kW
- Fuel type recorded
- Petrol 70% · Diesel 30%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2021 Cadillac XT4 SUV AWD | — | 15.4 % |
| 2021 Cadillac XT4 SUV FWD | — | 16.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Optional
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 8.9–9.7 L/100 km (about 24–26 mpg US), CO₂ 209–227 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| XT4 · Sport utility vehicle: Small · Premium gasoline | 9.9 | 7.8 | 8.9 |
| XT4 AWD · Sport utility vehicle: Small · Premium gasoline | 10.9 | 8.2 | 9.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2021 Cadillac XT4.
| 2023591 2 Nov 2023 | Lights And Instruments Issue: On certain vehicles, the automatic headlamps may not turn on soon enough as it becomes dark outside. Canadian regulations require automatic headlamps t… |
| 2021522 20 Aug 2021 | Seats And Restraints Issue: On certain vehicles, a bolt that attaches the rear seat belt retractor(s) may be missing. As a result, the seat belt may not work as designed in a cras… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Cadillac told its dealers about the 2021 Cadillac XT4: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011904 | This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011782 | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011444 | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| 11011420 | This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC. |
| 11011406 | This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert". |
| 11011367 | This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope. |
| 11011225 | This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011131 | This tehcnical bulletin provides a procedure to correct the condition of Rear View Camera Black Screen with DTC B395A sym 72. |
| 11010901 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain. |
| 11010724 | This service bulletin provides a procedure to correct radio software concerns. |
| 11010576 | This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010495 | This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only). |
| 11010493 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010488 | This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Bag Malfunction
NHTSA Office of Defects Investigation