Problems owners report
Complaints filed with NHTSA about the 2019 Chevrolet 5500HD, by the system named in each complaint. One complaint can name several.
- Fuel/propulsion system2
- Service brakes2
- Power train1
- Electrical system1
- Service brakes, hydraulic1
- Engine1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Recalls
General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2019 Chevrolet 5500HD: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011706 | THis Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11010576 | This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010495 | This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only). |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010488 | This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009039 | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). |
| 11009037 | This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures. |
| 11008956 | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). |
| 11008906 | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. |
| 11008898 | The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect. |
| 11007936 | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 11007935 | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 11007721 | This service bulletin provides information on AGM batteries that require less frequent charging in storage. |
| 11007208 | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection. |
| 11007155 | This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech. |
NHTSA manufacturer communications (public domain)