Problems owners report
Complaints filed with NHTSA about the 2024 Chevrolet Equinox EV, by the system named in each complaint. One complaint can name several.
- Visibility/wiper58
- Forward collision avoidance26
- Unknown or other14
- Service brakes11
- Electrical system8
- Back over prevention6
- Exterior lighting6
- Steering3
- Fuel/propulsion system3
- Visibility2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Chevrolet Equinox EV SUV AWD | ★★★★★ | 9.9 % |
| 2024 Chevrolet Equinox EV SUV FWD | ★★★★★ | 9.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard & Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
1 Transport Canada recall for the 2024 Chevrolet Equinox EV.
| 2025510 25 Sept 2025 | Other Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2024 Chevrolet Equinox EV: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012020 | This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review. |
| 11012017 | This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed. |
| 11012003 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011961 | This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information. |
| 11011944 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
| 11011897 | Certain vehicles may have been built with an Electric Drive Unit mounting bolt that is too long, causing damage to the Drive Unit case. Dealers will inspect and replace the Electrical Drive Unit if necessary. |
| 11011896 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 11011885 | This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update. |
| 11011872 | This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly. |
| 11011868 | This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles. |
| 11011860 | This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions. |
| 11011850 | This Preliminary information communicates if a customer and service tech encounter this issue, verify the switch assembly and continue with repairs. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011694 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| 11011693 | This Preliminary information communicates how to recover the Image Processing Module. |
| 11011692 | This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting with no other DTCs. |
| 11011481 | This Preliminary information communicates that poor phone call sound may be due to microphone being installed upside down. Technician is to reinstall the microphone to ensure it is installed correctly. |
| 11011480 | This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57or B0126 SYM82setting with no other DTCs. |
| 11011461 | This Preliminary information communicates information of an OnStarsoftware concern. |
| 11011453 | This Preliminary information communicates thethe active safety features and/or camerasare inoperative or unavailable after a12 volt battery replacement or battery charge after a low voltage condition. |
| 11011452 | This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed. |
| 11011416 | This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. This PI will be updated for the service fix once available. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Electronic Brake Module Component Failure
NHTSA Office of Defects Investigation