Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 2 | 0 |
| 2023 | 0 | 0 |
| 2022 | 0 | 0 |
| 2021 | 1 | 0 |
| 2020 | 0 | 0 |
| 2019 | 2 | 0 |
| 2018 | 0 | 0 |
| 2017 | 0 | 0 |
| 2016 | 0 | 0 |
| 2015 | 0 | 0 |
| 2014 | 1 | 1 |
| 2013 | 1 | 0 |
| 2012 | 5 | 0 |
| 2011 | 0 | 0 |
| 2010 | 4 | 1 |
| 2009 Express 3500 | 9 | 2 |
| 2008 Express 3500 | 11 | 1 |
| 2007 Express 3500 | 11 | 1 |
| 2006 Express 3500 | 15 | 1 |
| 2005 | 17 | 0 |
| 2004 | 16 | 0 |
| 2003 Express 3500 | 12 | 0 |
| 2002 | 3 | 0 |
| 2001 | 11 | 0 |
| 2000 | 4 | 0 |
| 1999 | 4 | 0 |
| 1998 | 3 | 0 |
| 1997 | 2 | 0 |
| 1996 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Tires17
- Electrical system14
- Structure13
- Steering12
- Service brakes, hydraulic12
- Fuel/propulsion system10
- Fuel system, gasoline10
- Service brakes9
NHTSA ODI complaints, all model years
Fuel consumption by year
Official Canadian test results for 7 model years, best variant per year. Combined consumption ranges from 18.0–19.8 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2017 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 22.3 | 14.9 | 19.0 |
| 2016 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 23.0 | 16.0 | 19.8 |
| 2015 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 21.3 | 14.3 | 18.1 |
| 2014 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 21.3 | 14.3 | 18.2 |
| 2013 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 21.1 | 14.2 | 18.0 |
| 2012 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 21.1 | 14.2 | 18.0 |
| 2011 | Express 3500 Passenger · Van: Passenger · Regular gasoline | 22.3 | 15.0 | 19.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
2 campaigns cover the Express 3500.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
NHTSA recalls