Compared with other years
NHTSA ODI complaints by model year
Recalls
23V247000 · Electrical system6 Apr 2023 · 150,830 vehicles
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2021 Chevrolet Express Cutaway Van: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11010576 | This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| 11010566 | This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010544 | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. |
| 11010495 | This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only). |
| 11010493 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010488 | This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009760 | This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. |
| 11009756 | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009088 | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped. |
| 11009039 | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). |
| 11009037 | This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures. |
| 11008966 | This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE23016 · Power train:automatic transmission:fluid/lubricant:valves/valve bodyopened 27 Sept 2023 · closed 10 Jan 2025
6L90 Transmission Failure
NHTSA Office of Defects Investigation