Problems owners report
Complaints filed with NHTSA about the 2011 Dodge Journey, by the system named in each complaint. One complaint can name several.
- Service brakes47
- Electrical system43
- Engine29
- Steering23
- Power train20
- Air bags14
- Unknown or other14
- Service brakes, hydraulic8
- Exterior lighting8
- Vehicle speed control7
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 15 2011 Journey vehicles were involved in crashes on US public roads in which someone died; 9 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2011 Dodge Journey failed the safety check 3.31% of the time — 33% more often than the average 2011 passenger car (2.49%). Median odometer at inspection: 126,082 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2011
1,528 new Dodge Journey cars were registered in the EU, Norway and Iceland in 2011; the largest markets were Spain (774), Germany (155), Portugal (108).
- Average mass
- 1,942 kg
- Average power
- 110 kW
- Fuel type recorded
- Diesel 84% · Petrol 16%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
28 first registered in 2011 are on Dutch roads; 4% arrived later as imports. Median list price when new: €29,904.
Most common APK defects
- Waarschuwingsinrichting controlesysteem bandenspanning geeft13
- Overmatige vloeistoflekkage overige vloeistoffen11
- Bandenspanning niet op juiste waarde9
- Kentekenplaatverlichting werkt niet (goed) / ontbreekt9
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm9
- Band onvoldoende profiel8
- Stadslicht werkt niet (goed)8
- Waarschuwingsinrichting airbag- / gordelsysteem geeft defect7
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
0 cars built in 2011 were licensed for the road at the end of 2025, and 1 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
9 of these cars first registered in 2011 were in use in Finland on 30 Jun 2026, with an average of 294,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
111 2011 cars are on the New Zealand register; 2% arrived as used imports, 95% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Dodge Journey SUV 4WD | — | 17.9 % |
| 2011 Dodge Journey SUV FWD | — | 18.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 10.7–16.1 L/100 km (about 15–22 mpg US), CO₂ 246–274 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Journey · Sport utility vehicle · Regular gasoline | 12.2 | 8.9 | 10.7 |
| Journey FFV · Sport utility vehicle · Regular gasoline | 14.2 | 9.3 | 11.9 |
| Journey FFV · Sport utility vehicle · E85 ethanol | 18.8 | 12.8 | 16.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
4 Transport Canada recalls for the 2011 Dodge Journey.
| 2017336 7 Jul 2017 | Airbag On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal… |
| 2016202 5 May 2016 | Steering On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions. A power stee… |
| 2015297 2 Jul 2015 | Engine On certain vehicles equipped with a 2.4L engine, the engine cover could shift over time due to road vibrations. If the engine cover were to displace, it could … |
| 2011224 10 Jun 2011 | Steering Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Dodge told its dealers about the 2011 Dodge Journey: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10231753 | Emissions recal U67 Catalytic Converter Efficiency |
| 10230438 | Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency |
| 10229945 | MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) |
| 10229899 | MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire |
| 10229873 | Hard Contact Knocking Noise In Engine Compartment Primarily While Turning Left |
| 10229871 | Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 10229572 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10228975 | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified |
| 10228020 | Customer Satisfaction Notification V51 Reprogram Powertrain Control Module |
| 10227983 | If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. |
| 10225424 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10225287 | Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components. |
| 10224699 | Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the following part numbers are for the cover latches: 1CB78DK7AA 1CB78XDVAA Failure to follow this could result in a dealer chargeback |
| 10224075 | Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset. |
| 10224057 | Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS) |
| 10223599 | Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years. |
| 10223512 | THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited. |
| 10223014 | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified |
| 10221831 | (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns |
| 10221813 | No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle |
| 10221375 | Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified |
| 10221231 | PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened) |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Vehicle entrapment
Active Head Rest Inadvertent Deployment
NHTSA Office of Defects Investigation