Problems owners report
Complaints filed with NHTSA about the 2004 Dodge Ram 2500, by the system named in each complaint. One complaint can name several.
- Steering140
- Power train110
- Suspension106
- Air bags90
- Electrical system47
- Structure35
- Exterior lighting26
- Engine and engine cooling24
- Visibility18
- Vehicle speed control17
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 14 injuries and 4 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.
THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'
ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Dodge told its dealers about the 2004 Dodge Ram 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010205 | Plate - Planetary |
| 10230298 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10229256 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10229181 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10224768 | Connecting to the DRB III Emulator for Cummins Engines |
| 10223854 | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make |
| 10223762 | Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM) |
| 10223602 | Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine. |
| 10221686 | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty. |
| 10220411 | If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available. |
| 10220101 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10220099 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10220097 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10216457 | 56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch |
| 10216348 | Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available |
| 10191460 | Valve Body. These may cause over drive cycling. |
| 10191455 | Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. |
| 10175743 | Disinfectant Solution Recommended for COVID-19 |
| 10175735 | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. |
| 10169249 | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 10169247 | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 10169245 | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 10139595 | Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service |
| 10139009 | 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~ |
| 10129011 | 56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Bag Inflator Rupture
Chrysler's execution of 13V-528 & 529
Air Bag Inflator Rupture
Clutch Interlock Switch Malfunction
ENGINE STALL
ENGINE STALL
FALSE PARK
FALSE PARK
NHTSA Office of Defects Investigation