Problems owners report
Complaints filed with NHTSA about the 2023 Ford Transit Connect, by the system named in each complaint. One complaint can name several.
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 Ford Transit Connect failed the safety check 3.14% of the time — 357% more often than the average 2023 passenger car (0.69%). Median odometer at inspection: 12,778 miles.
7,388first inspections
3.14%failed on safety
12,778 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
12,113 Ford Transit Connect vans first registered in Europe in 2023 report their fuel use through the on-board meter. Diesel versions use 6.6 l/100 km on the road against 5.9 in the WLTP test (+12%).
| Fuel | Vehicles | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol | 658 | 8.8 | 7.3 | +21% |
| Diesel | 11,455 | 6.6 | 5.9 | +12% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
Fuel consumption
Official Canadian test results for 2 variants: combined 9.2–9.4 L/100 km (about 25–26 mpg US), CO₂ 216–221 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Transit Connect Wagon LWB · Special purpose vehicle · Regular gasoline | 10.0 | 8.3 | 9.2 |
| Transit Connect Van · Special purpose vehicle · Regular gasoline | 9.8 | 8.9 | 9.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
No recall campaigns cover the 2023 Ford Transit Connect.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ford told its dealers about the 2023 Ford Transit Connect: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11008948 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11001143 | Certain 2023 - 2024 Model Year Transit Connect Vehicles with Remote Start - Enable Remote Start |
| 10253552 | Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the |
| 10251952 | For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbochar |
| 10250852 | Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going |
| 10245386 | Some 2023 Transit Connect vehicles built on 31-Oct-2022 and through 05-Sep-2023 may exhibit a condition where the remote start feature is inoperative using the FordPass mobile application. The settings to enable/disable remote start may also not be available within the instrument panel cluster (IPC) message center menu. This may be due to incorrect configuration data being present in the body control module (BCM), IPC and heating, ventilation, and air conditioning (HVAC) modules. To correct the condition, download and run the configuration applications for the BCM, IPC, and HVAC modules using |
| 10244873 | Some 2023 Transit Connect vehicles built on 31-Oct-2022 and through 01-Sep-2023 may exhibit a condition where the remote start feature is inoperative using the FordPass mobile application. The settings to enable/disable remote start may also not be available within the instrument panel cluster (IPC) message center menu. This may be due to incorrect configuration data being present in the body control module (BCM), IPC and heating, ventilation, and air conditioning (HVAC) modules. To correct the condition, download and run the configuration applications for the BCM, IPC, and HVAC modules using |
| 10243543 | Some 2023 Transit Connect vehicles built on 24-Apr-2023 and through 02-May-2023 and equipped with a liftgate may experience inoperative two stage unlocking from the remote keyless entry (RKE) transmitter and feature will not change when adjusted in instrument panel cluster (IPC) settings. This may be due to incorrect configuration data in the IPC and body control module (BCM). To correct this condition, download and run the IPC - Instrument Panel Cluster (IPC) Configuration and BCM - Body Control Module (BCM) Configuration applications using the Ford Diagnosis and Repair System (FDRS) diagnost |
| 10241963 | Certain 2023 Model Year Transit Connect Vehicles - SYNC 3 Module Configuration |
| 10240743 | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| 10237977 | Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Proce |
| 10235153 | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are |
| 10233738 | Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Proce |
| 10233727 | Some 2023 Transit Connect vehicles built on 03-Nov-2022 and through 03-Mar-2023 equipped with SYNC3 may exhibit the FordPass application is not available for selection on the SYNC menu. This may be due to incorrect configuration data being present in the accessory protocol interface module (APIM). To correct this condition, perform the APIM configuration programming feature using Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
NHTSA manufacturer communications (public domain)