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CarsLore / GMC / Savana / 2002

2002 GMC Savana

12 owner complaints — #9 of 28 Savana model years. 0 recalls, 25 service bulletins.

12complaints · 1 crashes, 0 fires
0recalls
25manufacturer bulletins
17,500 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2002 GMC Savana, by the system named in each complaint. One complaint can name several.

  • Structure3
  • Service brakes, hydraulic2
  • Engine2
  • Visibility1
  • Tires1
  • Electrical system1
  • Fuel system, gasoline1
  • Seats1
  • Unknown or other1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Compared with other years

’93’96’99’02’05’08’11’14’17’20’23’2612’93’96’99’02’05’08’11’14’17’20’23’2612
1996199719981999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 10 2002 Savana vehicles were involved in crashes on US public roads in which someone died; 6 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2002 GMC Savana failed the safety check 1.03% of the time — 49% less often than the average 2002 passenger car (2.00%). Median odometer at inspection: 143,398 miles.

1,359first inspections
1.03%failed on safety
143,398 mimedian odometer
0.0%0.8%1.6%’96’98’00’02’04’06’08’10’12’14’16’18’20’22’24’261.0%0.0%0.8%1.6%’96’99’02’05’08’11’14’17’20’23’261.0%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Recalls

No recall campaigns cover the 2002 GMC Savana.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What GMC told its dealers about the 2002 GMC Savana: known faults, fixes and updates.

BulletinSummary
637282CUSTOMERS MAY EXPERIENCE AN INTERMITTENT ENGINE STALL AND / OR NO CRANK NO START CONCERN. *TT
634999DIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT
634901SUBJECT REGARDING REVISED WHEEL BEARING ADJUSTMENT PROCEDURE. *TT
634727THIS BULLETIN IS BEING REVISED TO INFORM DEALERS THAT THE VCM / PCM (POWERTRAIN CONTROL MODULE) MAY BE SUSCEPTIBLE TO CORROSION AND / OR WATER INTRUSION. *TT
634714SOME CUSTOMERS MAY COMMENT ON AN UNUSUAL WHINE OR ROAD NOISE FROM THE ENGINE. *TT
634592SIDE CARGO DOORS ARE HARD TO OPEN OR STIFF ON 1996 - 2002 CHEVROLET AND GMC G-VAN MODELS. *TT
629613ADDRESSING CUSTOMERS COMMENTS ABOUT ENGINE OIL COOLER LINES LEAKING. *TT
628934SOME CUSTOMERS MAY COMMENT THAT THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT
628815SUBJECT REGARDING DIAGNOSTIC TIPS FOR SLIPPING OR MISSING SECOND, THIRD AND/OR FOURTH GEAR. *TT
627912SERVICE ENGINE SOON LAMP ILLUMINATED, INCORRECT TRANSMISSION SHIFTS, POOR PERFORMANCE OF ENGINE, TRANSMISSION SLIPPING. *YH
626337CUSTOMERS MAY COMPLAIN OF BINDING SIDE CARGO DOOR HINGES. *SLC
620827VIBRATION OR RATTLE-TYPE NOISE COMING FROM THE EXHAUST SYSTEM AT IDLE WITH ENGINE RPMS BETWEEN 613 AND 712. *TT THIS BULLETIN REPLACED 01-06-05-003 DATED 07/01/2001. *TT
11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
10252163XM Audio Traffic And Travel Link Availability And Operation.
10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

NHTSA manufacturer communications (public domain)

NHTSA investigations

EA04012 · Service brakes, hydraulic:power assistopened 30 Apr 2004 · closed 28 Feb 2005

HYDRAULIC PUMP FAILRES

NHTSA Office of Defects Investigation