Problems owners report
Complaints filed with NHTSA about the 2002 GMC Suburban, by the system named in each complaint. One complaint can name several.
- Fuel system, gasoline2
- Tires2
- Power train1
- Electrical system1
- Air bags1
- Service brakes1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What GMC told its dealers about the 2002 GMC Suburban: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 634905 | SOME VEHICLES WILL NOT MOVE WHEN 4-WHEEL DRIVE IS REQUESTED, NOISE, SHUDDER, POOR PERFORMANCE, TRANSMISSION / TRANSFER CASE SLIPS, TRANSMISSION WILL NOT UPSHIFT, SLIPS IN 4-WHEEL DRIVE. *TT |
| 634805 | SOME CUSTOMERS MAY COMMENT ON HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. *TT |
| 628508 | SUBJECT REGARDING DOOR MANUAL LOCK LEVER DISENGAGES FROM DOOR TRIM PANEL (REPAIR LOCK LEVER) *JG |
| 628505 | SUBJECT REGARDING FRONT AND REAR SIDE DOOR ACCESS DOOR NOISE (REPLACE DOOR CHECK LINK). *JG |
| 627471 | INFORMATION REGARDING FRONT AND REAR SIDE ACCESS DOOR NOISE. *YH |
| 627425 | SUBJECT ON DOOR MANUAL LOCK LEVER DISENGAGES FROM DOOR TRIM PANEL. *YH |
| 626187 | SOME VEHICLES EQUIPPED WITH HVAC ELECTRONIC CLIMATE CONTROL MAY EXPERIENCE A BUZZ OR RATTLE FROM THE ROOF OR HEADLINER. *SLC |
| 625338 | CUSTOMERS MAY COMPLAIN OF A RATTLE NOISE COMING FROM THE SECOND ROW SEATBELT. *SLC |
| 623883 | SOME CUSTOMER MAY COMMENT ON A WHINING-TYPE NOISE THAT IS AUDIBLE INTHE VEHICLE'S PASSENGER COMPARTMENT. *TT |
| 11010544 | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. |
| 11006621 | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers. |
| 11006421 | GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return. |
| 11004761 | This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 11004557 | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 11002312 | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. |
| 10252735 | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. |
| 10252163 | XM Audio Traffic And Travel Link Availability And Operation. |
| 10251890 | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 10250775 | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. |
| 10249590 | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 10249579 | This PI bulletin advises the technician on the proper way to install the pistons in an engine. |
| 10249011 | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. |
| 10248444 | Vehicle Recalls |
| 10247681 | Information On Requests To Add OnStar Bluetooth Option. |
| 10247552 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PARKING BRAKE FAILURE
NHTSA Office of Defects Investigation