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CarsLore / Infiniti / QX80 / 2018

2018 Infiniti QX80

9 owner complaints — #6 of 14 QX80 model years. 2 recalls, 25 service bulletins.

9complaints · 1 crashes, 0 fires
2recalls
25manufacturer bulletins
13,700 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2018 Infiniti QX80, by the system named in each complaint. One complaint can name several.

  • Electrical system4
  • Air bags2
  • Unknown or other2
  • Steering1
  • Seat belts1
  • Communication1
  • Exterior lighting1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported

Compared with other years

’14’16’18’20’22’24’269’14’17’18’20’23’269
2014201520162017201820192020202120222023202420252026

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 6 2018 QX80 vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2018 Infiniti QX80 failed the safety check 1.62% of the time — 2% less often than the average 2018 passenger car (1.65%). Median odometer at inspection: 61,566 miles.

1,481first inspections
1.62%failed on safety
61,566 mimedian odometer
0.0%0.8%1.6%’14’16’18’20’22’24’26’271.6%0.0%0.8%1.6%’14’17’18’20’23’26’271.6%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

In New Zealand

3 2018 cars are on the New Zealand register.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2018 Infiniti QX80 SUV AWD——★★★★★★★★☆☆21.6 %
2018 Infiniti QX80 SUV RWD——★★★★★★★★☆☆23.6 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 1 variant: combined 15.1 L/100 km (about 16 mpg US), CO₂ 354 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
QX80 4WD · Sport utility vehicle: Standard · Premium gasoline5.6 L, 8 cyl.AS717.412.215.1354

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

2 Transport Canada recalls for the 2018 Infiniti QX80.

2026344
15 Jul 2026		Label
Issue: On certain vehicles, the compliance label may list the wrong gross axle weight rating (GAWR) information. This could lead you to overload the vehicle a…
2019459
13 Sept 2019		Visual System
Issue: On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

26V455000 · Equipment15 Jul 2026 · 168,149 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

19V654000 · Back over prevention12 Sept 2019 · 1,228,830 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Infiniti told its dealers about the 2018 Infiniti QX80: known faults, fixes and updates.

BulletinSummary
11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
11004956DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001187AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10251530SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
10249897SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
10249891TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242043SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242042SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10235695SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10235461REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233823SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the clie
10233660DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233648AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NHTSA manufacturer communications (public domain)