Compared with other years
20122013
NHTSA ODI complaints by model year
Recalls
13V259000 · Equipment19 Jun 2013 · 1,774 vehicles
Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. This may cause overheating of the extension cord.
13V206000 · Power train16 May 2013 · 1,161 vehicles
Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2013 N-Series trucks manufactured March 8, 2012, through Auguest 2, 2012 and equipped with an automatic transmission. Due to a manufacturing change, the transmission retaining ring may dislodge from the clutch drum.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Isuzu told its dealers about the 2013 Isuzu N-Series: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011556 | THIS INFORMATION BULLETIN OUTLINES THE SERVICE PROCEDURE FOR INSTALLATION OF FLUID LEVEL INDICATOR JOINT TUBE ANYTIME THE AISIN TRANSMISSION IS REMOVED OR OIL PAN IS REMOVED AND REINSTALLED TO PREVENT WATER INTRUSION TO TRANSMISSION. |
| 11011551 | THIS INFORMATION BULLETIN IS TO REMIND DEALERS WHENEVER THE IPC ASSEMBLY IS REPLACED IN AN AFFECTED ISUZU MANUFACTURED VEHICLE, THEY ARE TO AFFIX AN ODOMETER REPLACEMENT STICKER, AS THE ODOMETER IS NOT PROGRAMMABLE. THE STICKER SHOULD BE FILLED OUT COMPLETELY WITH THE DATE OF REPLACEMENT ALONG WITH THE MILEAGE FROM THE PREVIOUS ODOMETER READING, AND THE DEALER CODE OF THE DEALERSHIP REPLACING THE IPC. |
| 11007177 | INFORMATION BULLETIN: THIS BULLETIN APPLIES TO ALL OEM AND REMANUFACTURED ENGINE AND TRANSMISSION ASSEMBLIES, FOR THE AFFECTED VEHICLES LISTED ABOVE, TO BE REPLACED UNDER THE ISUZU NEW VEHICLE WARRANTY, GOODWILL, ISUZU PARTS WARRANTY, GOLD STAR USED TRUCK WARRANTY AND/OR ALL EXTENDED POWERTRAIN WARRANTIES OFFERED BY ISUZU, AS WELL AS ALL OVER-THE-COUNTER ENGINE AND TRANSMISSION ASSEMBLY REPLACEMENTS. |
| 11005686 | INFORMATION BULLETIN _SOME CUSTOMERS WITH N-SERIES VEHICLES MAY NOTICE AN AUDIBLE CLICKING OR CHATTERING NOISE COMING FROM THE REAR OF THE VEHICLE WHILE MAKING TIGHT TURNS. THIS CONDITION MAY BE DUE TO LIMITED SLIP DIFFERENTIAL LUBRICANT ADDITIVE NOT HAVING BEEN USED DURING THE LAST SCHEDULED MAINTENANCE OR IN A PREVIOUS REPAIR. THE CONDITION CAN ALSO RESULT FROM DELAYED OR SKIPPED MAINTENANCE RESULTING IN DEGRADATION OF AXLE FLUID. |
| 10244945 | The following information is provided to clearly explain Isuzus policy for control module (engine, transmission, antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for many reasons. These reasons may include, but are not limited to: model year change, software corrections, certification compliance, product improvement and specific application requirements. However, the mere existence of a newer control module calibration does not necessarily mean that warranty coverage exists or that the calibration must be in |
| 10244941 | This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain |
| 10244940 | In the past, replacement 6.0L gasoline and RPO KL8/LC8 Alternative Fuel Capable engines came as a certain configuration. These engines are now provided as different long block assembly configurations. The new configurations do not include many of the components that were provided with or pre-installed on the complete engine assemblies previously sold as replacement parts. |
| 10241827 | The vacuum pump service part for affected vehicles listed in this bulletin has been superseded and is now the same vacuum pump that is the service part for the 6.6L gas engine. The updated pump requires the outlet vacuum hose be rerouted for proper fitment. Follow the service procedure below to install the updated replacement vacuum pump and reroute the outlet vacuum hose as set forth below. |
| 10238687 | In the past, replacement 6.0L gasoline and RPO KL8 Alternative Fuel Capable engines came as a complete assembly. These engines are now provided as long block assemblies. The new configurations do not include many of the components that were provided with or pre-installed on the complete engine assemblies previously sold as replacement parts. |
| 10238685 | IDA is a diagnostic program that provides: 1. DTC Analysis 2. DPF Early Regeneration Warning Detailed instructions on how to use the IDA are included in this bulletin. |
| 10237146 | This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty. |
| 10235685 | Isuzu Commercial Truck of America (ICTA) has been receiving warranty part returns that have aftermarket catalytic converters welded in place instead of the OEM catalytic converter. This is because vehicle owners who have had the OEM or Fleet Value catalytic converters stolen from their vehicles often replace the stolen catalytic converters aftermarket with non-Isuzu parts. When those replacement parts fail and cause the check engine light to illuminate, vehicle owners may seek to have the non-Isuzu replacement catalytic converter repaired or replaced under warranty. In fact, however, neithe |
| 10233458 | What is IDA? IDA is a diagnostic program that provides: 1) DTC Analysis: IDA analyzed DTCs (currently 35) and then provides quick and easy-to-understand repair solutions 2) DPF Early Regeneration Warning: IDA also reviews the three latest DPF regeneration odometer readings in the Health Report of the applicable VIN on IDA. IDA then analyzes the distances between the three regenerations. If the average of these distances is less than 55 km for a 4HK1 (5.2L) engine, or less than 70 km for a 4JJ1 (3.0L) engine, an alert will be shown on the IDA page in the form of a red regeneration icon. T |
| 10233457 | In the past 6.0L gasoline engines came as a new long block assembly. These engines are now provided as remanufactured long block assemblies. The remanufactured configuration does not include some of the same components as the previous new long block configuration did. |
| 10225521 | We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the exterior components of Isuzu vehicles. Isuzu recommends that only neutral detergents be used when washing Isuzu vehicles. However, if alkaline detergents are used to wash an Isuzu vehicle, it is crucial that all traces of the detergent are rinsed away with water or wiped off a |
| 10225520 | All engines require oil to lubricate and protect the load bearing and internal moving parts from wear including cylinder walls, pistons, and piston rings. When a piston moves down its cylinder, a thin film of oil is left on the cylinder wall. During the combustion process, part of this oil layer is consumed. As a result, varying rates of oil consumption are accepted as normal in all engines. The purpose of this bulletin is to describe different instances where oil consumption occurs and to make available a worksheet to assist the technician in determining if oil consumption is excessive. |
| 10222330 | Some customers with N-series vehicles may notice an audible clicking or chattering noise coming from the rear of the vehicle while making tight turns. This condition may be due to incorrect axle fluid having been used during the last scheduled maintenance or in a previous repair. The condition can also result from delayed or skipped maintenance resulting in degradation of axle fluid. |
| 10218932 | Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form |
| 10218927 | Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. |
| 10217004 | The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference. |
| 10217001 | The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex. |
| 10210808 | In some 2012 2017MY Isuzu N-Series trucks equipped with 6.0L gasoline engines, the E-98 and E-97 ground terminals may have excess tape or glue on the ground terminal surfaces from the engine harness manufacturing process. Over time, this condition may result in a poor ground connection. If the resistance of these grounds becomes too high, the engine may surge. If the engine surges as the vehicle is coming to a stop or just after it has stopped, and at the same time the driver is applying very light brake pressure e.g., the driver only partially depresses the brake pedal or uses just the tip o |
| 10210794 | In response to requests from the field and in an effort to reduce repair costs of Aisin A465 6-speed transmission, the following On-Vehicle procedures have been approved for service at the dealer level. The following procedures have been approved for repair. Refer to the Automatic Transmission sub-section Internal Harness (Wire to Solenoid) section in the appropriate Service Manual for diagnostic and service procedures. In order to improve the quality of the original equipment manufacturer (OEM) and service replacement parts, Isuzu now requests dealers to capture TCM Freeze Frame Data for a |
| 10209894 | On Isuzu N-Series Crew Cab Models, most engine and engine driven components for on-vehicle service, both for gasoline and diesel engines, can be accessed through the interior of the cab. There are 3 access points to create space for service and maintenance. The 3 access points are shown in the included images. Detailed information is now available in the Crew Cab section of all applicable Workshop Manuals (WSM). Please review the specific WSM for your vehicle for further details. |
| 10209890 | This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio covered by this bulletin is repaired under warranty and may also be used for radio repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio repairs not covered under warranty. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE15032 · Suspension:front:hubopened 28 Sept 2015 · closed 25 Feb 2016
Wheel bearing failure
PE14024 · Electrical systemopened 22 Jul 2014 · closed 12 Jan 2015
Loss of brake warning lights
NHTSA Office of Defects Investigation