Problems owners report
Complaints filed with NHTSA about the 2024 Jeep Grand Cherokee 4XE, by the system named in each complaint. One complaint can name several.
- Electrical system12
- Engine11
- Unknown or other7
- Power train6
- Service brakes3
- Vehicle speed control2
- Forward collision avoidance2
- Air bags1
- Steering1
- Fuel/propulsion system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Jeep Grand Cherokee 4xe SUV 4WD | ★★★★★ | 14.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2024 Jeep Grand Cherokee 4XE: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010478 | "Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available |
| 11007530 | High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) |
| 11006959 | "Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find the following Diagnostic Trouble Code (DTC) has been set: **B22A9-42 - ECU Internal Performance-General Memory Failure.** B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. B22A9-19 - ECU Internal Performance - Overcurrent. Customers may also experience the |
| 11006373 | High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) |
| 11006372 | Charger , Onboard Battery Symptom/Vehicle Issue: High Voltage (HV) Battery Will not Take a Charge, Diagnostic Trouble Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Customer Complaint /Technician Observation: The owner complains that they cannot charge the HV battery. The technician observed the IDCM is setting DTC B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Discussion: Engineering is aware of the concern and is currently working on a software update for the IDCM. If the vehicle has the above-described comp |
| 11003279 | "Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them." |
| 11002023 | FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV |
| 11001920 | "WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)" |
| 11001572 | "Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: K0 Adaptation routine runs when vehicle stationary and EV Mode. Vehicle loses propulsion capability. Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software." |
| 11001052 | Warranty Bulletin D-22-03 (Rev. B) FFB Program Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV |
NHTSA manufacturer communications (public domain)