Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 | 0 | 1 |
| 2024 | 0 | 0 |
| 2023 | 0 | 1 |
| 2022 | 0 | 1 |
| 2021 | 0 | 1 |
| 2020 | 0 | 1 |
| 2019 | 0 | 4 |
| 2018 | 0 | 5 |
| 2017 | 0 | 4 |
| 2016 | 0 | 3 |
| 2015 | 0 | 3 |
| 2014 | 0 | 4 |
| 2013 | 0 | 2 |
| 2012 | 1 | 3 |
| 2011 | 0 | 6 |
| 2010 | 1 | 4 |
| 2009 | 0 | 5 |
| 2008 | 0 | 9 |
| 2007 | 1 | 6 |
| 2006 C500 | 1 | 5 |
| 2005 | 0 | 5 |
| 2004 | 0 | 4 |
| 2003 | 0 | 3 |
| 2002 | 0 | 2 |
| 2001 | 0 | 4 |
| 2000 | 0 | 7 |
| 1999 | 1 | 7 |
| 1998 | 0 | 3 |
| 1997 | 0 | 3 |
| 1996 | 0 | 4 |
| 1995 | 0 | 1 |
| 1994 | 0 | 1 |
| 1993 | 0 | 1 |
| 1992 | 0 | 1 |
| 1991 | 0 | 3 |
| 1990 | 0 | 1 |
| 1989 | 0 | 1 |
| 1981 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Wheels1
- Unknown or other1
- Trailer hitches1
- Tires1
- Electrical system1
NHTSA ODI complaints, all model years
Recalls
48 campaigns cover the C500; the latest 12 are below.
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth C500, T680, T800, T880, W900, W990, Peterbilt 567, 579, and 589 trucks, equipped with Cummins X15 diesel engines. The fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stall.
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Kenworth T660, T800, W900, T400, and C500 heavy trucks manufactured September 19, 2014, to October 30, 2014. The affected vehicles may have been produced with an undersized wire gauge for the trailer stop lamp circuit in the instrument panel harness.
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
PACCAR Incorporated (Paccar) is recalling certain model year 2014 Kenworth T170, T270, T370, T440, T470, T660, T680, T700, T800, T880, C500 and W900 trucks manufactured July 1, 2013 through September 17, 2013. In the affected vehicles, the plastic housing of the Stop/Tail/Turn (STT) lamp can shrink and allow the light bulb to fall out of the mounted retention ring. As such, the Stop/Tail/Turn light would not be illuminated, and the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108 "Lamps, Reflective Devices, and Associated Equipment."
NHTSA recalls