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CarsLore / Kia / Cadenza / 2020

2020 Kia Cadenza

No owner complaints on file. 1 recall, 25 service bulletins.

0complaints · 0 crashes, 0 fires
1recalls
25manufacturer bulletins
—median mileage at failure

Compared with other years

’14’16’18’200’14’17’200
2014201520162017201820192020

NHTSA ODI complaints by model year

Crash-test ratings

NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2020 Kia Cadenza 4 DR FWD————0.0 %
Electronic stability control
Standard
Forward collision warning
Standard
Lane departure warning
Standard
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Recalls

22V022000 · Electrical system21 Jan 2022 · 451 vehicles

Kia Motors America (Kia) is recalling certain 2020 Cadenza vehicles. The rear power windows can be operated by the driver's power window main switch after the ignition has been turned off and a front door is opened. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Kia told its dealers about the 2020 Kia Cadenza: known faults, fixes and updates.

BulletinSummary
11010698TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RA
11008051TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles man
11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
11000356TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the Warranty Extension Program (WTY034) to diagnose the Malfunction Indicator Lamp (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 t
11000354WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
11000350WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2017-2020 MY Cadenza vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
11000310WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034.
11000309WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through
11000308WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on the following vehicles: 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8,
10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti
10247556TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces
10242982This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
10241848TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using
10235104PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
10217892TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
10209455PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also ne
10205496PITSTOP: PANORAMIC SUNROOF RESET PROCEDURE - This Pitstop provides information to 'reset' the panoramic sunroof operation logic on some 2017-2020MY Cadenza (YG) vehicles, where the panoramic sunroof operation will not relearn.
10202227TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.
10202226TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia m
10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL
10200525PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
10198619PITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.
10196825PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

NHTSA manufacturer communications (public domain)

NHTSA investigations

AQ23002 · Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module opened 17 Nov 2023

Hyundai and Kia ABS Module Fires

NHTSA Office of Defects Investigation