Problems owners report
Complaints filed with NHTSA about the 2024 Kia Carnival, by the system named in each complaint. One complaint can name several.
- Unknown or other26
- Electrical system17
- Engine8
- Steering7
- Fuel/propulsion system6
- Structure6
- Seats6
- Service brakes3
- Visibility/wiper3
- Vehicle speed control2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 12 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Kia Carnival failed the safety check 0.50% of the time — 5% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 11,188 miles.
8,147first inspections
0.50%failed on safety
11,188 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In New Zealand
595 2024 cars are on the New Zealand register; 1% arrived as used imports, 99% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Kia Carnival PV Later Release FWD | ★★★★★ | 14.0 % |
| 2024 Kia Carnival PV FWD | — | 14.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 10.7 L/100 km (about 22 mpg US), CO₂ 253 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Carnival · Minivan · Regular gasoline | 12.1 | 9.0 | 10.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2024 Kia Carnival.
| 2026186 10 Apr 2026 | Fuel System Issue: On certain vehicles, the nuts for the crossover fuel pipe may not have been properly tightened. As a result, fuel could leak. Safety Risk: A fue… |
| 2024549 15 Aug 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2024023 19 Jan 2024 | Structure Issue: On certain vehicles, the roof trim may not be properly attached. As a result, the roof trim could loosen and separate from the vehicle. Safety Risk… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
26V232000 · Fuel system, gasoline10 Apr 2026 · 141,032 vehicles
Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
24V025000 · Structure18 Jan 2024 · 101,049 vehicles
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2024 Kia Carnival: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009075 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 a |
| 11008031 | SC320_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER |
| 11008030 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320). |
| 11008029 | SC320_POC: PROOF OF CORRECTION CARD |
| 11008026 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one. |
| 11008025 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve as |
| 11008024 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 11000141 | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: LAMBDA-III 3.5L GDI ENGINE DTC P00B7 ECM LOGIC IMPROVEMENT (SC290) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollution which exceed Federal and California standards. As a result, the subject |
| 11000135 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC290) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. |
| 10254429 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC290. |
| 10254428 | SC290_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER |
| 10254427 | SC290_POC: PROOF OF CORRECTION CARD |
| 10254426 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (SC290) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. |
| 10254425 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC290) - This document is the announcement to the dealer principals that Kia is conducting g a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. |
| 10253313 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PSM/IMS UNIT REPLACEMENT (SA555) - This bulletin provides information regarding a 12V battery parasitic draw concern on certain 2024MY Carnival (KA4) vehicles produced from August 28, 2023 through September 7, 2023. In these vehicles, the battery may discharge slowly over time while the vehicle is parked, potentially resulting in a no-start condition due to the power seat module (PSM) / integrated memory seat (IMS) unit, which was assembled with an incorrect internal ceramic capacitor by the supplier. |
| 10252112 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM LOGIC UPDATE FOR DTC P2118 AND THROTTLE BODY FREEZING (SA514) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023, which may exhibit an MIL "ON" with DTC P2118. The throttle body plate may freeze after a cold soak in very cold temperatures, p |
| 10250517 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti |
| 10244293 | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). Customers receiving this letter have already had this product improvement campaign performed. Since then, there have been additional improvements to the mounting bolts used for the installation of the steel |
| 10244288 | PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) vehicles (excluding SX-Prestige with the second-row lounge seats) produced from January 4, 2021 through August 21, 2023. This campaign is to reinforce the mounting points of the 2nd-row se |
| 10242577 | PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - PI2301 TEMPORARILY ON HOLD PENDING UPDATED PARTS. |
| 10242233 | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. K |
| 10242232 | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expec |
| 10242231 | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the Dealer Principals that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first |
| 10240749 | PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) LX/LXS/EX/SX vehicles (without relaxation/power seat feature) produced from January 4, 2021 through August 9, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur. |
NHTSA manufacturer communications (public domain)