Problems owners report
Complaints filed with NHTSA about the 2024 Kia Sportage, by the system named in each complaint. One complaint can name several.
- Unknown or other21
- Electrical system16
- Engine11
- Forward collision avoidance10
- Structure8
- Visibility/wiper7
- Service brakes6
- Visibility5
- Lane departure4
- Fuel/propulsion system4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Kia Sportage failed the safety check 0.29% of the time — 46% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 7,485 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Real-world fuel consumption
3,249 Kia Sportage cars first registered in Europe in 2024 report their fuel use through the on-board meter. Petrol hybrid versions use 7.4 l/100 km on the road against 6.3 in the WLTP test (+18%).
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol | 695 | 7.4 | 6.8 | +9% |
| Petrol hybrid | 1,722 | 7.4 | 6.3 | +18% |
| Diesel hybrid | 281 | 6.2 | 5.2 | +19% |
| Plug-in hybrid | 551 | 5.9 | 1.1 | +431% |
Litres per 100 km from the cars' own fuel meters (OBFCM), collected in 2024; the year is the year of first registration. All years together · European Environment Agency · CC BY 4.0
Engines
The most common engines in 2024 Kia Sportage cars on Dutch roads are the 1.6 hybrid (132 kW, 177 hp), 1.6 hybrid (118 kW, 158 hp) and 1.6 hybrid (110 kW, 148 hp).
| Engine | Power | Cars |
|---|---|---|
| 1.6 hybrid | 132 kW 177 hp | 2,302 |
| 1.6 hybrid | 118 kW 158 hp | 1,923 |
| 1.6 hybrid | 110 kW 148 hp | 97 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
4,335 first registered in 2024 are on Dutch roads; 10% arrived later as imports. Median list price when new: €47,575.
Most common APK defects
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
45,990 cars built in 2024 were licensed for the road at the end of 2025, and 243 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
576 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026, with an average of 27,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
1,717 2024 cars are on the New Zealand register; 0% arrived as used imports, 100% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Kia Sportage SUV AWD | ★★★★★ | 16.9 % |
| 2024 Kia Sportage SUV FWD | ★★★★★ | 16.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 8.3–9.5 L/100 km (about 25–28 mpg US), CO₂ 195–222 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Sportage · Sport utility vehicle: Small · Regular gasoline | 9.3 | 7.1 | 8.3 |
| Sportage AWD · Sport utility vehicle: Small · Regular gasoline | 10.1 | 8.7 | 9.5 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2024 Kia Sportage.
| 2025708 19 Dec 2025 | Lights And Instruments Issue: On certain vehicles, the tow hitch harness control module software could cause the instrument cluster to reboot while driving. If this happens, you may… |
| 2024549 15 Aug 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2024 Kia Sportage: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009553 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR SPEAKER INSPECTION/REPLACEMENT (SA588) - This bulletin provides information to inspect and, if necessary, replace the front door speaker(s) on certain 2024MY Sportage (NQ5a) vehicles produced from November 8, 2023 through May 28, 2024, which may exhibit no or poor sound quality (ex. rattle, static, crackling and/or scratching). Improper bonding pressure between the shell pot and the magnet of the front door speaker may reduce sound quality in one or both of the front door speaker(s). |
| 11009491 | TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC JUDDER INSPECTION AND REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving. |
| 11009075 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 a |
| 11008031 | SC320_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER |
| 11008030 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320). |
| 11008029 | SC320_POC: PROOF OF CORRECTION CARD |
| 11008027 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Sportage vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one. |
| 11008025 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve as |
| 11008024 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one. |
| 11003182 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 INFOTAINMENT SOFTWARE UPDATE (SA580) - This bulletin provides information to update the Firmware of the infotainment system on certain 2024MY Sportage (NQ5) vehicles equipped with Display Audio 2.0 (D2V) head units produced from January 11, 2024 through February 24, 2024. The affected vehicles may have the radio volume intermittently mute when switching the media/radio. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 11000316 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS PHONE CHARGER LOGIC IMPROVEMENT (SA572) - This bulletin provides information to upgrade the software on the wireless phone charging system (Wireless Power Charger, or "WPC") on certain 2024MY Sportage (NQ5) vehicles produced from July 18, 2023 through March 22, 2024. The affected vehicles may experience intermittent inoperative wireless phone charging. |
| 10253812 | TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on |
| 10250517 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti |
| 10247555 | PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dry on some 2022-2024MY EV6 (CV), 2024MY Sportage (NQ5a), and 2024MY Niro EV (SG2 EV) vehicles. Some Kia owners may state that their air condition fans continue to run after the vehicle has been shut off. The Air Conditioner Auto-Dry feature will automatically run the Heating, Ventilation, and Air Condition (HVAC) fan to dry the inside of the air conditioner system to help prevent mold growth. Kia owners may be unaware of the Air Conditioner Auto-Dry feature |
| 10244786 | TECHNICAL SERVICE BULLETIN: 4.2 IN. INSTRUMENT CLUSTER SOFTWARE LOGIC IMPROVEMENT (SA547) - This bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2024MY Sportage (NQ5) vehicles produced from July 17, 2023 through August 30, 2023 and 2024MY Sportage (NQ5a) vehicles produced from July 10, 2023 through August 28, 2023 equipped with 4.2 in. instrument clusters which may exhibit a concern where the 'Accumulated Info' (Trip, Timer, Avg.) and 'Since Refueling' trip meters, will reset automatically after the vehicle ignition is turned 'Off'. |
| 10242982 | This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. |
| 10242913 | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause. |
| 10240319 | TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Da |
NHTSA manufacturer communications (public domain)