Problems owners report
Complaints filed with NHTSA about the 2013 Lexus ES350, by the system named in each complaint. One complaint can name several.
- Air bags4
- Visibility4
- Unknown or other3
- Service brakes3
- Vehicle speed control3
- Seats2
- Structure2
- Steering2
- Tires1
- Visibility/wiper1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
In New Zealand
10 2013 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2013 Lexus ES350 4 DR FWD | ★★★★★ | 11.1 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Lexus told its dealers about the 2013 Lexus ES350: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10230353 | TI: 19LE05 Expired December 1, 2022 |
| 10230352 | DP: Limited Service Campaign KLG expired December 01, 2022 |
| 10230351 | TI: 19LE05 Expired December 1, 2022 |
| 10230350 | DP: Customer Support Program 19LE05 expired December 1, 2022. |
| 10214355 | Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 |
| 10209023 | TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the int |
| 10207962 | TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual. |
| 10207945 | POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well. |
| 10205385 | Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X |
| 10205383 | Spots in Window Glass - vehicle exterior |
| 10205381 | Intermittent Audio from Podcasts on iPhones Running iOS 7.0 |
| 10205380 | How to play itunes radio using the vehicle's Audio System |
| 10205379 | Characteristics of Facetime Audio Calls using - All 2012-2014 My Models |
| 10205378 | When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. |
| 10205377 | XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio |
| 10205376 | Window and Windshield kProduct Report Tips - Multiple Vehicles |
| 10205375 | Window and Windshield kProduct Report Tips - Multiple Vehicles |
| 10205372 | Text Reply Function Unavailable for iPhone |
| 10205369 | Navigation and Audio System Update/ Upgrade USB Directory |
| 10205368 | Phone Call History deletion Audio/Visual/Telematics All 2013-14 Lexus |
| 10205367 | Phone Call History Deletion on Vehicles with Entune - Audio/Visual/Telematics |
| 10205366 | Navigation/Multi Info Display Day Mode Operation - Audio/Visaul/Telematics |
| 10205363 | Suspension - Best Practice for Tire Totation/Nitrogen Filling |
| 10205361 | Adhesive & Sealant Cross Reference Information/ Engine Hybrid System |
| 10205360 | Adhesive & Sealant Cross Reference Information/ Engine Hybrid System |
NHTSA manufacturer communications (public domain)