Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 0 | 0 |
| 2022 | 0 | 0 |
| 2021 | 1 | 0 |
| 2020 | 0 | 1 |
| 2019 | 3 | 3 |
| 2018 | 4 | 2 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Wheels2
- Service brakes2
- Unknown or other1
- Structure1
- Power train1
- Fuel/propulsion system1
NHTSA ODI complaints, all model years
In New Zealand
17 LS500 cars are on the New Zealand register; 53% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2023 | 1 | 1 | 0 |
| 2021 | 1 | 1 | 0 |
| 2019 | 2 | 1 | 1 |
| 2018 | 13 | 5 | 8 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the United Kingdom
129 LS500 cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 1 | — |
| 2024 | 2 | — |
| 2023 | 6 | — |
| 2022 | 9 | 2 |
| 2021 | 10 | — |
| 2020 | 7 | — |
| 2019 | 24 | 1 |
| 2018 | 66 | 3 |
| 2017 | 4 | — |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
New registrations in Europe
172 new Lexus LS500 cars registered in the EU, Norway and Iceland between 2017 and 2021, from the European Environment Agency's CO₂ monitoring of every new car. In 2021 the largest markets were Germany (2).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2021 | 2 | 250 (WLTP) |
| 2020 | 14 | 250 (WLTP) |
| 2019 | 41 | 250 (WLTP) |
| 2018 | 114 | 250 (WLTP) |
| 2017 | 1 | 161 (NEDC) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the LS500 in 1 alert. European versions can differ from the North American car.
Due to a manufacturing defect, surface cracking may occur on the impeller of the low-pressure fuel pump. Consequently, the impeller may deform, causing the fuel pump to become inoperative and the engine to stall, increasing the risk of an accident.
Safety Gate (European Commission) · CC0
Recalls
3 campaigns cover the LS500.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
NHTSA recalls