Problems owners report
Complaints filed with NHTSA about the 2021 Lexus RX350, by the system named in each complaint. One complaint can name several.
- Structure1
- Unknown or other1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
In New Zealand
103 2021 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Recalls
21V043000 · Fuel system, gasoline3 Feb 2021 · 1,081 vehicles
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Lexus told its dealers about the 2021 Lexus RX350: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10238138 | SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection. |
| 10235225 | OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23 |
| 10235224 | TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?M |
| 10235210 | TSB: Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition. |
| 10234344 | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350 |
| 10234343 | RL: The involved vehicles equipped with the Tow Prep Packages did not have the Tow Converter installed |
| 10234342 | DP: The involved vehicles equipped with the Tow Prep Package did not have the Tow Converter installed. |
| 10234297 | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350 |
| 10234296 | RL: The involved vehicles equipped with the Tow Prep Packages did not have the Tow Converter installed |
| 10234295 | DP: The involved vehicles equipped with the Tow Prep Package did not have the Tow Converter installed. |
| 10230361 | TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activat |
| 10224172 | TSB: Some 2018 ? 2019 model year LS 500 and LS 500h and 2019 ? 2022 model year RX 350 and RX 450h vehicles may exhibit a condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. This condition may occur in hot and/or sunny conditions and may result in paint chipping on the body panel. Follow the Repair Procedure in this bulletin to address this condition |
| 10224115 | TSB: Some 2019 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 450h vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition |
| 10224112 | TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine |
| 10220211 | TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.). |
| 10220190 | TSB: Some 2019 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 450h vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition |
| 10220187 | TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine |
| 10220153 | TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. |
| 10220152 | DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call |
| 10217794 | TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?LX oil can be used in both LSD and non-LSD equipped vehicles, for vehicles with standard non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. However, use of LT CANNOT be used in LSD equipped veh |
| 10215217 | TECHNICAL INSTRUCTIONS. |
| 10214355 | Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 |
| 10214348 | TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. |
| 10214330 | TT: Some 17-22MY RX350 vehicles with engine serial numbers that start with F or G, may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair. If the condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard and proceed with normal repair. |
| 10211820 | TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 2022 GX460 |
NHTSA manufacturer communications (public domain)