Fatal crashes in the US
From 2020 to 2023, 11 2004 CV vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
4 Transport Canada recalls for the 2004 Mack CV.
| 2009199 7 Jul 2009 | Suspension On certain vehicles, the front axle beam may not have been manufactured correctly. Transverse shear lines on the bottom of the axle could allow cracks to form … |
| 2007265 14 Aug 2007 | Brakes On certain school and transit buses, the Parker single check valve (SCV) that connects with the supply port of the Bendix SR-7 spring brake modulating valve may… |
| 2005200 7 Jul 2005 | Suspension On certain vehicles, the rear suspension transverse beam castings were not made to specifications. If a casting were to break when the vehicle is in motion, pa… |
| 2005098 6 Apr 2005 | Steering On certain trucks, the upper and lower steering shaft pinch bolts were improperly tightened. As a result, the steering shaft could come loose which could lead … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
MACK IS RECALLING 10,300 MODEL YEAR 2004 AND 2005 CL, CV, DM, LE, AND RB AND MODEL YEAR 2004 RD HEAVY TRUCKS MANUFACTURED FROM OCTOBER 1, 2003 THROUGH SEPTEMBER 30, 2004, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.
ON CERTAIN TRUCKS EQUIPPED WITH PARKER SINGLE CHECK VALVES (SCV) PROVIDED BY BENDIX. THE DEFECT EXISTS IN THE PARKER SCV THAT CONNECTS WITH THE SUPPLY PORT OF THE SR-7 SPRING BRAKE MODULATING VALVE. AFTER PROLONGED USE OF THE PARKER SCV, THE VALVE BODY RETAINER MAY BECOME EXCESSIVELY WORN AND EVENTUALLY BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE.
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS EQUIPPED WITH HOLLAND AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTING MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.
ON CERTAIN HEAVY-DUTY, CLASS 8 TRUCKS, THE LOWER AND UPPER STEERING SHAFT PINCH BOLTS WERE IMPROPERLY TIGHTENED.
CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2004 Mack CV: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10238788 | V-MAC III Odometer And Engine Hours Programming |
| 10237339 | CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP ) |
| 10215315 | Programming Failure - Chassis With Cummins Engine And An Allison Transmission |
| 10215312 | (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP). |
| 10215289 | Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1 |
| 10215287 | US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting. |
| 10213658 | Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions |
| 10213652 | Low Oil Pressure Diagnostic Process For 11 Liter Engines |
| 10213644 | Premium Tech Tool ( PTT ) Training Materials And Support Tools |
| 10213642 | No Start Condition After Over The Air Programing - VECU5 No Start "Safe State" |
| 10213641 | Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer |
| 10213640 | Electronically Controlled Suspension (ECS) Losing Air Pressure |
| 10213639 | Low Voltage Disconnect (LVD), Function Description |
| 10213638 | DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213637 | DEF Pump Cycling periodically Hours After Key Off |
| 10213636 | Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213633 | USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E |
| 10213632 | NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213630 | Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed |
| 10213625 | Mack - PTO Pump Speed Calculator |
| 10213612 | (Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP) |
| 10213609 | Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination |
NHTSA manufacturer communications (public domain)