Compared with other years
NHTSA ODI complaints by model year
Recalls
Mack Trucks, Inc. (Mack) is recalling certain 2010-2016 Granite (GU) trucks. Vehicles remedied under Recall 15V804 (SC0398) may have had incorrect parts installed during subsequent repairs. The incorrect parts may cause a brake imbalance between the steer and drive axle brakes and the rear brakes to overheat.
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2016 Granite 4X2 trucks manufactured September 17, 2009, to July 31, 2015. Due to a brake imbalance between the steer and drive axle brakes, the rear brakes may overheat.
Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2016 Granite (GU), LR, and TerraPro (LEU, MRU) trucks manufactured November 17, 2009 to October17, 2015. The affected trucks have engines with a turbocharger oil supply line that may contact or interfere with the turbocharger inlet elbow, clean air intake clamp, or the air fuel control tube, and result in an oil leak.
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2016 Granite (GU) trucks manufactured September 24, 2011, to July 1, 2015. The affected trucks may be equipped with an air brake system reservoir that does not have a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted in the driveline.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2016 Mack Granite (gu): known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010857 | Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring. |
| 11008377 | CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer |
| 11008368 | CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool. |
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 11006925 | CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions |
| 11006923 | CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak. |
| 11005410 | CBR: Telematics Gateway (TGW) Connect Ability Issues |
| 11003042 | CBR - Accelerator Pedal: Inspection Instructions |
| 11000831 | CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue. |
| 10253804 | CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran. |
| 10251333 | CBR -Telematics Gateway (TGW) Connect Ability Issues |
| 10251331 | CBR - Active "Set Park Brake" Message On Drivers Information Display (DID). |
| 10251329 | CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. |
| 10251328 | CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. |
| 10249553 | CBR: TGW Will Not Connect After SIM Card Replacement |
| 10249551 | CBR: Frame Or Cab Lean |
| 10248108 | Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software. |
| 10248101 | CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10244803 | CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018. |
| 10243453 | TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10241945 | TSB: Air Restriction Indicator |
| 10240231 | CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission |
| 10240202 | CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions |
NHTSA manufacturer communications (public domain)
NHTSA investigations
mDrive Transmission Failure to Disengage
NHTSA Office of Defects Investigation