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CarsLore / Mazda / CX-7 / 2011

2011 Mazda CX-7

154 owner complaints — #4 of 7 CX-7 model years. 4 recalls, 25 service bulletins.

154complaints · 8 crashes, 0 fires
4recalls · 3 park/do-not-drive
25manufacturer bulletins
51,500 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2011 Mazda CX-7, by the system named in each complaint. One complaint can name several.

  • Suspension51
  • Air bags42
  • Exterior lighting38
  • Steering16
  • Power train8
  • Unknown or other7
  • Electrical system7
  • Service brakes5
  • Engine5
  • Visibility/wiper4

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported

Compared with other years

’07’09’11’13154’07’10’11’13154

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 10 2011 CX-7 vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2011 Mazda CX-7 failed the safety check 3.18% of the time — 28% more often than the average 2011 passenger car (2.49%). Median odometer at inspection: 124,889 miles.

3,486first inspections
3.18%failed on safety
124,889 mimedian odometer
0.0%1.2%2.5%’07’09’11’123.2%0.0%1.2%2.5%’07’10’11’123.2%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2011

9,613 new Mazda CX-7 cars were registered in the EU, Norway and Iceland in 2011; the largest markets were Germany (2,795), Italy (2,038), Spain (1,570).

Average mass
1,920 kg
Average power
129 kW
Fuel type recorded
Diesel 98% · Petrol 2.1%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

In the United Kingdom

237 cars built in 2011 were licensed for the road at the end of 2025, and 90 more were declared off the road (SORN).

237licensed, end of 2025
72%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 422 of these cars first registered in 2011 took their annual MOT test. 63% passed first time; among all cars first registered in 2011 the figure was 63%.

63%passed first time
63%all cars from 2011
100,600 miaverage mileage at the test (all cars 94,500 mi)
Failed onThese carsAll cars from 2011
Lamps, reflectors and electrical equipment15.2%16.0%
Brakes13.3%8.6%
Suspension11.6%14.1%
Steering7.8%2.7%
Tyres5.5%7.3%
Noise, emissions and leaks4.0%3.6%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

5 of these cars first registered in 2011 were in use in Finland on 30 Jun 2026, with an average of 248,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

674 2011 cars are on the New Zealand register; 21% arrived as used imports, 78% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2011 Mazda CX-7 SUV AWD———★★★★☆14.7 %
2011 Mazda CX-7 SUV FWD———★★★★☆14.7 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 3 variants: combined 10.4–12.2 L/100 km (about 19–23 mpg US), CO₂ 239–281 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
CX-7 · Sport utility vehicle · Regular gasoline2.5 L, 4 cyl.AS511.88.610.4239
CX-7 · Sport utility vehicle · Premium gasoline2.3 L, 4 cyl.AS613.19.511.5265
CX-7 4WD · Sport utility vehicle · Premium gasoline2.3 L, 4 cyl.AS613.710.312.2281

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

2 Transport Canada recalls for the 2011 Mazda CX-7.

2018585
25 Oct 2018
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propella…
2016394
10 Aug 2016
Suspension
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

19V782000 · Air bags31 Oct 2019 · 69,879 vehicles

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

18V717000 · Air bags12 Oct 2018 · 155,436 vehicles

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

17V429000 · Air bags29 Jun 2017 · 205,377 vehicles

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

16V593000 · Suspension11 Aug 2016 · 190,102 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Mazda told its dealers about the 2011 Mazda CX-7: known faults, fixes and updates.

BulletinSummary
11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mi
11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
10232299Speedometer replacement procedure
10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discha
10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
10213430Excessive condensation or water within the headlamp assembly caustion
10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
10213421Condensation/Fog in front and rear combination lights
10213417Passenger fAirbag deactivation (PAD) indicator light illumination
10213333Battery test procedure requirements using the GR81291
10213329Engine Start /Stop Procedure with room fuse removed
10213326Mazda guidelines for factory scheduled maintenance
10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

NHTSA manufacturer communications (public domain)