Problems owners report
Complaints filed with NHTSA about the 2002 Mazda Protege, by the system named in each complaint. One complaint can name several.
- Seat belts20
- Power train17
- Tires9
- Structure9
- Electrical system9
- Air bags9
- Service brakes, hydraulic8
- Engine and engine cooling7
- Fuel system, gasoline7
- Vehicle speed control6
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 14 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 19 2002 Protege vehicles were involved in crashes on US public roads in which someone died; 20 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2002 Mazda Protege failed the safety check 2.31% of the time — 15% more often than the average 2002 passenger car (2.00%). Median odometer at inspection: 117,013 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Fuel consumption
Official Canadian test results for 4 variants: combined 9.0–10.2 L/100 km (about 23–26 mpg US), CO₂ 207–235 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Protege · Compact · Regular gasoline | 9.8 | 8.0 | 9.0 |
| Protege · Compact · Regular gasoline | 10.6 | 8.2 | 9.6 |
| Protege/Protege5 · Compact · Regular gasoline | 11.0 | 8.7 | 9.9 |
| Protege/Protege5 · Compact · Regular gasoline | 11.3 | 8.8 | 10.2 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
No recall campaigns cover the 2002 Mazda Protege.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mazda told its dealers about the 2002 Mazda Protege: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 635773 | SUBJECT REGARDING AIR CONDITIONING MUSTY / MILDEW ODOR. *TT |
| 634454 | INFORMATION ON FUEL INJECTOR(S) REPLACEMENT GUIDELINES. *SLC |
| 634446 | SUBJECT REGARDING MANUAL DOOR MIRROR-HARD TO ADJUST ANGLE. *SLC |
| 634444 | SUBJECT REGARDING VIL (VEHICLE INFORMATION LABEL) DELETION, MODELS PRODUCED FROM JANUARY 7,2002. *SLC |
| 634442 | SUBJECT ON SERVICE INFORMATION FOR KEYLESS ENTRY SYSTEM. *SLC |
| 634382 | SUBJECT REGARDING TRUNK KEY DIFFICULT TO INSERT OR UNABLE TO TURN KEY OR CYLINDER FLAP BROKEN. *SLC |
| 634352 | SUBJECT REGARDING 15 INCH PLASTIC WHEEL COVER CRACK DURING REMOVAL. *SLC |
| 634330 | SUBJECT REGARDING FUEL PUMP ASSEMBLY AND RELATED COMPONENT REPLACEMENT GUIDELINES. *SLC |
| 628246 | SUBJECT REGARDING AUDIO REMOVAL - ELECTRICAL SHORT/DAMAGE TO PRINTED CIRCUIT. *JG |
| 628240 | SUBJECT REGARDING WIND NOISE FROM WINDSHIELD MOLDING. *JG |
| 11006987 | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mi |
| 11005671 | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| 11003398 | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| 10232299 | Speedometer replacement procedure |
| 10226814 | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal. |
| 10217209 | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. |
| 10215274 | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure. |
| 10213429 | Paint damage Mazda pocket paint guide |
| 10213425 | Speedometer replacement procedure |
| 10213333 | Battery test procedure requirements using the GR81291 |
| 10213185 | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal. |
| 10209778 | The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. |
| 10209761 | Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. |
| 10208556 | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| 10206002 | Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to disl |
NHTSA manufacturer communications (public domain)