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2017 Mercedes Royale Sprinter Coach

6 owner complaints — #3 of 3 Sprinter Coach model years. 1 recall, 3 service bulletins.

6complaints · 0 crashes, 0 fires
1recalls
3manufacturer bulletins
39,295 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2017 Mercedes Royale Sprinter Coach, by the system named in each complaint. One complaint can name several.

  • Air bags2
  • Fuel system, gasoline1
  • Trailer hitches1
  • Seat belts1
  • Electrical system1
  • Wheels1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Compared with other years

’15’176’15’176

NHTSA ODI complaints by model year

Recalls

19V249000 · Seats28 Mar 2019 · 4 vehicles

Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Mercedes Royale told its dealers about the 2017 Mercedes Royale Sprinter Coach: known faults, fixes and updates.

BulletinSummary
10187793Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for l
10184789Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
10178714Headlamps fogged

NHTSA manufacturer communications (public domain)