Problems owners report
Complaints filed with NHTSA about the 2020 Mitsubishi Eclipse Cross, by the system named in each complaint. One complaint can name several.
- Engine2
- Air bags1
- Seats1
- Unknown or other1
- Forward collision avoidance1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2020 Eclipse Cross vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Mitsubishi Eclipse Cross failed the safety check 1.34% of the time — 14% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 43,726 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
11,757 new Mitsubishi Eclipse Cross cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (6,838), the United Kingdom (1,300), Poland (710).
- Average mass
- 1,546 kg
- Average CO₂
- 188 g/km (WLTP)
- Average power
- 119 kW
- Fuel type recorded
- Petrol 93% · Diesel 6.8%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
186 first registered in 2020 are on Dutch roads; 31% arrived later as imports. Median list price when new: €38,959.
Most common APK defects
- Bandenspanning niet op juiste waarde73
- Ruitenwisserinstallatie geeft onvoldoende zicht31
- Band onvoldoende profiel19
- Dimlicht onjuist afgesteld16
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm12
- Drager/bevestigingsmiddel van remvoering raakt trommel/schij5
- Mechanische delen van het remsysteem vertonen slijtage5
- Band beschadigd4
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
MOT test results in Great Britain
In 2023, 973 of these cars first registered in 2020 took their annual MOT test. 90% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Visibility | 3.8% | 2.8% |
| Tyres | 2.8% | 4.9% |
| Brakes | 2.5% | 1.8% |
| Lamps, reflectors and electrical equipment | 2.4% | 3.0% |
| Body, chassis, structure | 0.4% | 0.3% |
| Seat belts and supplementary restraint systems | 0.3% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
173 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 64,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
721 2020 cars are on the New Zealand register; 3% arrived as used imports, 96% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Mitsubishi ECLIPSE CROSS SUV AWD | ★★★★★ | 18.5 % |
| 2020 Mitsubishi ECLIPSE CROSS SUV FWD | ★★★★★ | 18.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 9.3 L/100 km (about 25 mpg US), CO₂ 216 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Eclipse Cross 4WD · Sport utility vehicle: Small · Regular gasoline | 9.6 | 8.9 | 9.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
1 Transport Canada recall for the 2020 Mitsubishi Eclipse Cross.
| 2024554 19 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "W… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
No recall campaigns cover the 2020 Mitsubishi Eclipse Cross.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mitsubishi told its dealers about the 2020 Mitsubishi Eclipse Cross: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010052 | Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals. |
| 11010051 | Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals. |
| 11010049 | Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals. |
| 11003536 | Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals. |
| 10252695 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| 10252691 | Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit. |
| 10252683 | Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit. |
| 10250860 | Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models. |
| 10249800 | This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns. |
| 10246268 | This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of power due to Fail Safe Mode") issued August 2023, to update the Affected Vehicle years and provide VIN cut-off information. |
| 10241934 | This Technical Service Bulletin provides service manual corrections to the front/rear wheel arch molding removal and installation procedure. |
| 10241931 | This Technical Service Bulletin provides service manual corrections to the bolt torque information for the radiator cooling fan shroud. |
| 10241920 | This Revised Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern. |
| 10240443 | This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023. |
| 10235611 | This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure. |
| 10235609 | This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue. |
| 10235608 | This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs. |
| 10235606 | This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023. |
| 10234031 | This Technical Service Bulletin provides torque change information for the Interior, Chassis Electrical, and Heater, Air Conditioning and Ventilation sections of the Service Manual. |
| 10234028 | This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW). |
| 10231424 | This TSB provides instructions on how to remedy noise heard from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on. |
| 10231422 | This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision) |
| 10231419 | This TSB provides additional information for the gear oil change procedure. (Service Manual Revision) |
| 10231416 | This TSB provides correction and supplemental information for the Window Glass Runchannel and Door Opening Weatherstrip. (Service Manual Revision) |
| 10231414 | This TSB provides correction to the Wheel Speed Sensor Circuit Diagnostic Procedure. (Service Manual Revision) |
NHTSA manufacturer communications (public domain)