Problems owners report
Complaints filed with NHTSA about the 2020 Mitsubishi Outlander, by the system named in each complaint. One complaint can name several.
- Electrical system11
- Unknown or other8
- Forward collision avoidance6
- Air bags4
- Engine2
- Service brakes2
- Structure2
- Seats2
- Lane departure2
- Exterior lighting2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 18 2020 Outlander vehicles were involved in crashes on US public roads in which someone died; 6 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Mitsubishi Outlander failed the safety check 2.14% of the time — 82% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 50,361 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
33,238 new Mitsubishi Outlander cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Germany (10,597), the United Kingdom (4,889), Norway (3,258).
- Average mass
- 1,879 kg
- Average CO₂
- 76 g/km (WLTP)
- Average power
- 101 kW
- Fuel type recorded
- Petrol/electric 79% · Petrol 21%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Engines
The most common engines in 2020 Mitsubishi Outlander cars on Dutch roads are the 2.4 hybrid (99 kW, 133 hp) and 2.0 petrol (110 kW, 148 hp).
| Engine | Power | Cars |
|---|---|---|
| 2.4 hybrid | 99 kW 133 hp | 1,972 |
| 2.0 petrol | 110 kW 148 hp | 64 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
2,040 first registered in 2020 are on Dutch roads; 40% arrived later as imports. Median list price when new: €42,558.
Most common APK defects
- Bandenspanning niet op juiste waarde672
- Dimlicht onjuist afgesteld286
- Ruitenwisserinstallatie geeft onvoldoende zicht257
- Band onvoldoende profiel205
- Band beschadigd154
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm107
- Remschijf ernstig gecorrodeerd47
- Waarschuwingsinrichting controlesysteem bandenspanning geeft37
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
4,459 cars built in 2020 were licensed for the road at the end of 2025, and 43 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 5,433 of these cars first registered in 2020 took their annual MOT test. 87% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Visibility | 4.8% | 2.8% |
| Tyres | 4.2% | 4.9% |
| Lamps, reflectors and electrical equipment | 3.6% | 3.0% |
| Brakes | 1.5% | 1.8% |
| Seat belts and supplementary restraint systems | 0.4% | 0.3% |
| Body, chassis, structure | 0.3% | 0.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
1,565 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 91,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
2,417 2020 cars are on the New Zealand register; 2% arrived as used imports, 97% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 3 variants; 2 of 3 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Mitsubishi OUTLANDER PHEV SUV AWD | ★★★★★ | 13.7 % |
| 2020 Mitsubishi OUTLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2020 Mitsubishi OUTLANDER SUV FWD | ★★★★☆ | 18.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 9.1–10.6 L/100 km (about 22–26 mpg US), CO₂ 212–246 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Outlander 4WD · Sport utility vehicle: Small · Regular gasoline | 9.9 | 8.1 | 9.1 |
| Outlander 4WD · Sport utility vehicle: Small · Premium gasoline | 12.0 | 8.8 | 10.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2020 Mitsubishi Outlander.
| 2025405 6 Aug 2025 | Structure Issue: On certain vehicles, water could enter the tailgate struts and cause them to corrode. If this happens, the struts could fail, and the tailgate could dr… |
| 2024554 19 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "W… |
| 2020215 15 May 2020 | Seats And Restraints Issue: On certain vehicles, the right-side seat belt in the second-row seating may have an incorrect guide piece installed. As a result, the seat belt may not… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mitsubishi told its dealers about the 2020 Mitsubishi Outlander: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11007472 | This Technical Service Bulletin instructs dealers how to update the Smartphone Link Display Audio software to resolve several issues. |
| 11006085 | This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues. |
| 11003536 | Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals. |
| 10252691 | Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit. |
| 10252683 | Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit. |
| 10250860 | Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models. |
| 10249800 | This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns. |
| 10246268 | This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of power due to Fail Safe Mode") issued August 2023, to update the Affected Vehicle years and provide VIN cut-off information. |
| 10241920 | This Revised Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern. |
| 10240443 | This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023. |
| 10235611 | This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure. |
| 10235609 | This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue. |
| 10235608 | This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs. |
| 10235606 | This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023. |
| 10234028 | This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW). |
| 10234025 | This Technical Service Bulletin provides correction to the procedures for the Lower Arm Bushing Replacement in the Front Suspension section of the Service Manual. |
| 10233997 | This Technical Service Bulletin contains technical information and troubleshooting for the accessory Remote Engine Start system for affected vehicles. |
| 10233994 | This is a Technical Information Notice informing dealers and parts managers about possible causes after a customer complains that the engine will not start while using the remote start system. |
| 10231424 | This TSB provides instructions on how to remedy noise heard from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on. |
| 10231422 | This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision) |
| 10231411 | This TSB provides the addition of Diagnostic Procedure for CVT Belt Check for vehicles equipped with CVT type F1CJC and W1CJC. (Service Manual Revision) |
| 10231408 | This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns. |
| 10228926 | This is a Technical Service Bulletin sent to dealers informing them of updates to the Troubleshooting Procedure for the Windshield Wiper in the Exterior portion of the affected Service Manuals. |
| 10228925 | This is a Technical Service Bulletin sent to dealers informing them of updates to the Stoplight Switch Check section, in the Service Brakes portion of the affected Service Manuals. |
| 10228919 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
NHTSA manufacturer communications (public domain)