Problems owners report
Complaints filed with NHTSA about the 2021 Nissan Armada, by the system named in each complaint. One complaint can name several.
- Fuel/propulsion system4
- Engine3
- Electrical system3
- Forward collision avoidance3
- Unknown or other2
- Power train2
- Air bags1
- Service brakes1
- Back over prevention1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 7 2021 Armada vehicles were involved in crashes on US public roads in which someone died; 5 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2021 Nissan Armada failed the safety check 0.89% of the time — 6% less often than the average 2021 passenger car (0.95%). Median odometer at inspection: 38,541 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2021 Nissan Armada SUV AWD | — | 21.9 % |
| 2021 Nissan Armada SUV RWD | — | 23.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 15.4 L/100 km (about 15 mpg US), CO₂ 362 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Armada 4WD · Sport utility vehicle: Standard · Premium gasoline | 17.5 | 12.9 | 15.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
2 Transport Canada recalls for the 2021 Nissan Armada.
| 2026344 15 Jul 2026 | Label Issue: On certain vehicles, the compliance label may list the wrong gross axle weight rating (GAWR) information. This could lead you to overload the vehicle a… |
| 2021314 21 May 2021 | Fuel System Issue: On certain vehicles, the fuel pump could fail. If this happens, the engine could stall while driving. Safety Risk: A sudden loss of engine power … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Nissan told its dealers about the 2021 Nissan Armada: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009068 | DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page) |
| 11006999 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks (P15) 2021-2023 Maxima (A36) 2022-2023 Pathfinder (R53) 2021, 2023 Rogue (T33) 2022-2023 Sentra (B18) 2020-2021, 2023 Titan/Titan XD (A61) 2023 Versa (N18) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23-031 Original bulletin published July 22, 2024 NTB23-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23-031. |
| 11006978 | INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) Pro-X and Pro-4X 2022-2024 Pathfinder (R53) 2021-2023 Rogue (T33) 2020-2024 Titan (A61) 2023-2024 Z (Z34) SERVICE INFORMATION When replacing an AV Control Unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV Con |
| 11006973 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to al |
| 11006969 | TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for Automatic eCAll locked as CURRENT when |
| 11006968 | SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075. |
| 11004969 | DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11004962 | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11004961 | CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11004960 | CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001208 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001201 | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001194 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001191 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10251535 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018. |
| 10251534 | MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10249914 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018. |
| 10246434 | SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10243708 | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10242148 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10242141 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10239062 | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components. |
| 10239060 | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. |
| 10237571 | INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10235777 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, DO NOT replace the TCU. Erase |
NHTSA manufacturer communications (public domain)