Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2021 | 3 | 0 |
| 2020 | 1 | 0 |
| 2019 NV | 6 | 1 |
| 2018 NV | 11 | 1 |
| 2017 NV | 0 | 2 |
| 2016 NV | 17 | 1 |
| 2015 NV | 6 | 1 |
| 2014 NV | 10 | 2 |
| 2013 NV | 9 | 3 |
| 2012 NV | 7 | 4 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Unknown or other27
- Electrical system10
- Air bags8
- Service brakes7
- Power train6
- Engine6
- Structure4
- Wheels3
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 76 NV vehicles were involved in crashes on US public roads in which someone died, and 14 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2021 | 6 | 0 |
| 2020 | 8 | 1 |
| 2019 | 9 | 3 |
| 2018 | 10 | 2 |
| 2017 | 7 | 1 |
| 2016 | 8 | 2 |
| 2015 | 7 | 1 |
| 2014 | 10 | 3 |
| 2013 | 5 | 0 |
| 2012 | 6 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Recalls
8 campaigns cover the NV.
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.
Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.
Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift interlock allowing the transmission shift lever to be shifted out of Park without depressing the brake pedal.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 NISSAN ALTIMA VEHICLES MANUFACTURED FROM JUNE 15, 2011, THROUGH JUNE 21, 2011 AND MODEL YEAR 2012 NISSAN NV VEHICLES MANUFACTURED FROM JUNE 23, 2011, THROUGH JUNE 28, 2011 BECAUSE THE AIR BAG CONTROL UNIT (ACU) WAS ASSEMBLED INCORRECTLY.
NHTSA recalls