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CarsLore / Nissan / Versa / 2020

2020 Nissan Versa

64 owner complaints — #12 of 19 Versa model years. 2 recalls, 25 service bulletins.

64complaints · 5 crashes, 0 fires
2recalls
25manufacturer bulletins
15,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2020 Nissan Versa, by the system named in each complaint. One complaint can name several.

  • Power train16
  • Forward collision avoidance16
  • Engine14
  • Unknown or other14
  • Electrical system12
  • Service brakes6
  • Air bags5
  • Fuel/propulsion system5
  • Suspension3
  • Wheels3

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported

Compared with other years

’07’10’13’16’19’20’22’2564’07’10’13’16’19’20’22’2564
200720082009201020112012201320142015201620172018201920202021202220232024

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 66 2020 Versa vehicles were involved in crashes on US public roads in which someone died; 44 people died inside them, and 4 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2020 Nissan Versa failed the safety check 2.28% of the time — 94% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 39,037 miles.

4,249first inspections
2.28%failed on safety
39,037 mimedian odometer
0.0%1.2%2.3%’07’09’11’13’15’17’19’20’21’23’252.3%0.0%1.2%2.3%’07’10’13’16’19’20’22’252.3%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Crash-test ratings

NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2020 Nissan Versa 4 DR FWD★★★★★★★★★★★★★★★★★★★☆11.8 %
Electronic stability control
Standard
Forward collision warning
Standard
Lane departure warning
Standard
Best overall rating
5 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 2 variants: combined 6.7–7.7 L/100 km (about 31–35 mpg US), CO₂ 158–181 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Versa · Compact · Regular gasoline1.6 L, 4 cyl.AV7.45.96.7158
Versa · Compact · Regular gasoline1.6 L, 4 cyl.M58.66.77.7181

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

1 Transport Canada recall for the 2020 Nissan Versa.

2021392
24 Jun 2021		Lights And Instruments
Issue: On certain vehicles, the front turn signal bulbs could be defective. As a result, the bulbs could crack and the turn signals may not work. Safety R…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

21V471000 · Exterior lighting23 Jun 2021 · 30,799 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

20V112000 · Fuel system, gasoline26 Feb 2020 · 46 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020 Versa vehicles. Due to a manufacturing issue, the fuel tank wall thickness may be insufficient, potentially causing a small hole in the tank seam area.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Nissan told its dealers about the 2020 Nissan Versa: known faults, fixes and updates.

BulletinSummary
11009069LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).
11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
11004971RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
10249910CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
10249904SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
10249903VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10249901RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10240538HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction.
10238341RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10237836DTC P17F4 STORED IN TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT: Vibration occurs during quick reacceleration after braking, during a 2-1 downshift of the auxiliary gearbox. AND DTC P17F4 for AUXILIARY GEARBOX (CL JUDDER) is stored in the TCM. If DTCs other than P17F4 are stored, this bulletin does not apply. Refer to the ESM for further diagnostic information. ACTION Refer to the Repair Overview on page 2 to determine if this bulletin applies.

NHTSA manufacturer communications (public domain)