Recalls
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Prevost told its dealers about the 2023 Prevost H3-45: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11003159 | Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. |
| 10253984 | On the vehicles affected by this bulletin, replace parcel rack doors rubber bumper strip. |
| 10252408 | On the vehicles affected by this bulletin, the electronic mirror lens air-cleaning system may not work. |
| 10248282 | On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. Revision A: Parts list change |
| 10248281 | On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. |
| 10248278 | On the vehicles affected by this bulletin, parcel rack door decals need to be changed. |
| 10248276 | On the vehicles affected by this bulletin replace parcel rack door handle without lock and catch by new improved model 810013 and 313667. Revision A: Add adjustment for door handle hole |
| 10248275 | SWAY BAR COLLARS IMPROVEMENT |
| 10240150 | On the vehicles affected by this bulletin it is possible that there is a lack of glue on the mirror support. If this is the case, you will need to add it to eliminate the risk of the front-end fiber cracking when tightening the mirror bolts. |
| 10240148 | H3 LAVATORY FAN RETROFIT KIT |
| 10233625 | On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved. |
| 10233622 | Prevost Driver Assist System Description. Revision A - EFFECTIVE ON H3-45 SERIES UP TO VEHICLE P-1452 |
| 10233619 | On the vehicles affected by this bulletin, follow the procedure to correctly connect the connector over the pump. Revision: A - Add information to Depressurized the cooling system |
| 10231093 | STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139 |
| 10228667 | Air Tanks Draining Sequence. Revision: B - General Update |
| 10226928 | Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location. |
| 10226927 | Air Tanks Draining Sequence |
| 10222380 | TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW |
| 10219023 | STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Alternator Front Bearing Failure
NHTSA Office of Defects Investigation