Recalls
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 X3-45 commuter buses. One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.
Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Prevost Cars, Inc. (Prevost) is recalling certain 2021 X3 Commuter Coach buses. The parking brake emergency release valve may be the incorrect type, which can result in the permanent release of the parking brake.
Prevost Cars, Inc. (Prevost) is recalling 2021 X3 Commuter Coach. Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in a wheelchair.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Prevost told its dealers about the 2021 Prevost X3-45 Commuter: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11003159 | Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. |
| 10248275 | SWAY BAR COLLARS IMPROVEMENT |
| 10235258 | Motion Sensor Relocation |
| 10233625 | On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved. |
| 10233618 | On the vehicles affected by this bulletin, install a driver seat orange belt in replacement of the black one. |
| 10233616 | On the vehicles affected by this bulletin, the steering dampers and related hardware must be inspected and may need to be replaced by new improved units. |
| 10232208 | Driver's barrier installation instructions |
| 10231093 | STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139 |
| 10228667 | Air Tanks Draining Sequence. Revision: B - General Update |
| 10226928 | Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location. |
| 10226927 | Air Tanks Draining Sequence |
| 10225573 | Video Plate Installation procedure - Revision: A Step 2 modified |
| 10225569 | On the vehicles affected by this bulletin, the positive terminal (main power cable) may not be fully tightened at the back some the alternators. |
| 10222385 | TAG AXLE HUB NUT APPROPRIATE STAKING - First Release B Kit SP22-305 changed for kit 7771836 |
| 10222384 | TAG AXLE HUB NUT APPROPRIATE STAKING - First Release A |
| 10222383 | TAG AXLE AIR SPRING RUBBING ISSUE INSTALLATION OF NON-RETURN VALVE |
| 10222382 | TAG AXLE HUB NUT TORQUE VERIFICATION - Revision: B kit modified. Screws 5001842 replaced by kit no. 7771836 |
| 10222380 | TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW |
| 10219027 | Extended Life Coolant Decal installation procedure. |
| 10219026 | Wheelchair lift system sliding door adjustment |
| 10219025 | TAG AXLE HUB NUT APPROPRIATE STAKING |
| 10219024 | TAG AXLE HUB NUT TORQUE VERIFICATION |
| 10217314 | STORAGE AND STARTUP GUIDELINES : part number updates |
| 10217311 | TGW PROGRAMMING |
| 10214937 | X3 SERIES ENVIROCARE - IONS AIR SANITIZER |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Alternator Front Bearing Failure
NHTSA Office of Defects Investigation