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Check a VIN

2021 Prevost X3-45 Commuter

No owner complaints on file. 15 recalls, 25 service bulletins.

0complaints · 0 crashes, 0 fires
15recalls
25manufacturer bulletins
—median mileage at failure

Recalls

24V523000 · Equipment adaptive/mobility9 Jul 2024 · 2,653 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

23V889000 · Equipment adaptive/mobility22 Dec 2023 · 2,100 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

23V475000 · Seats11 Jul 2023 · 50 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.

23V272000 · Seats17 Apr 2023 · 280 vehicles

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

23V271000 · Seats17 Apr 2023 · 280 vehicles

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

22V698000 · Seat belts19 Sept 2022 · 255 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

22V496000 · Seats11 Jul 2022 · 206 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

22V495000 · Seats11 Jul 2022 · 30 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021 X3-45 commuter buses. One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

22V347000 · Visibility18 May 2022 · 189 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.

22V237000 · Seats12 Apr 2022 · 155 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.

22V221000 · Engine and engine cooling6 Apr 2022 · 6,342 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

22V179000 · Electrical system24 Mar 2022 · 140 vehicles

Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.

21V485000 · Seat belts28 Jun 2021 · 65 vehicles

Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

21V488000 · Parking brake28 Jun 2021 · 56 vehicles

Prevost Cars, Inc. (Prevost) is recalling certain 2021 X3 Commuter Coach buses. The parking brake emergency release valve may be the incorrect type, which can result in the permanent release of the parking brake.

21V348000 · Seat belts13 May 2021 · 17 vehicles

Prevost Cars, Inc. (Prevost) is recalling 2021 X3 Commuter Coach. Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in a wheelchair.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Prevost told its dealers about the 2021 Prevost X3-45 Commuter: known faults, fixes and updates.

BulletinSummary
11003159Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
10248275SWAY BAR COLLARS IMPROVEMENT
10235258Motion Sensor Relocation
10233625On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.
10233618On the vehicles affected by this bulletin, install a driver seat orange belt in replacement of the black one.
10233616On the vehicles affected by this bulletin, the steering dampers and related hardware must be inspected and may need to be replaced by new improved units.
10232208Driver's barrier installation instructions
10231093STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
10228667Air Tanks Draining Sequence. Revision: B - General Update
10226928Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
10226927Air Tanks Draining Sequence
10225573Video Plate Installation procedure - Revision: A Step 2 modified
10225569On the vehicles affected by this bulletin, the positive terminal (main power cable) may not be fully tightened at the back some the alternators.
10222385TAG AXLE HUB NUT APPROPRIATE STAKING - First Release B Kit SP22-305 changed for kit 7771836
10222384TAG AXLE HUB NUT APPROPRIATE STAKING - First Release A
10222383TAG AXLE AIR SPRING RUBBING ISSUE INSTALLATION OF NON-RETURN VALVE
10222382TAG AXLE HUB NUT TORQUE VERIFICATION - Revision: B kit modified. Screws 5001842 replaced by kit no. 7771836
10222380TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW
10219027Extended Life Coolant Decal installation procedure.
10219026Wheelchair lift system sliding door adjustment
10219025TAG AXLE HUB NUT APPROPRIATE STAKING
10219024TAG AXLE HUB NUT TORQUE VERIFICATION
10217314STORAGE AND STARTUP GUIDELINES : part number updates
10217311TGW PROGRAMMING
10214937X3 SERIES ENVIROCARE - IONS AIR SANITIZER

NHTSA manufacturer communications (public domain)

NHTSA investigations

PE21011 · Electrical system:alternator/generator/regulatoropened 13 May 2021 · closed 3 Oct 2022

Alternator Front Bearing Failure

NHTSA Office of Defects Investigation