Recalls
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Prevost Car (US) Inc. (Prevost) is recalling certain 2017-2018 X3-45 motorcoaches. The engine stop button located in the engine compartment may fail to stop the engine.
Prevost Car (US) Inc. (Prevost) is recalling certain 2018 X3-45 buses. The passenger seat belt buckle wires may be frayed.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Prevost told its dealers about the 2018 Prevost X3-45: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11003159 | Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. |
| 10248275 | SWAY BAR COLLARS IMPROVEMENT |
| 10238418 | KIT POWER STEERING TANK CONVERTION CUMMINS TO ZF WITH D13 ENGINE |
| 10231093 | STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139 |
| 10228667 | Air Tanks Draining Sequence. Revision: B - General Update |
| 10226931 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY. Revision J - Range of applicable VINs updated. |
| 10226928 | Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location. |
| 10226927 | Air Tanks Draining Sequence |
| 10226925 | Halogen to LED fog light replacement kit. Revision: C - Advanced kits canceled |
| 10222381 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY. Revision J - Range of applicable VINs updated. |
| 10222380 | TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW |
| 10219023 | STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction |
| 10217314 | STORAGE AND STARTUP GUIDELINES : part number updates |
| 10214937 | X3 SERIES ENVIROCARE - IONS AIR SANITIZER |
| 10214936 | STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction |
| 10214935 | CENTRAL HVAC MERV FILTERS INSTALLATION |
| 10213318 | BRAKE PEDAL SEAL PLATE INSTALLATION KIT |
| 10213317 | STEERING GATEWAY schematic |
| 10213316 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY |
| 10209744 | Surge tank pressure cap replacement |
| 10209742 | SCR CONVERTER REPLACEMENT - AFTERTREATMENT SYSTEM |
| 10209740 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY |
| 10206983 | BOSCH HD10 ALTERNATOR DIAGNOSTIC GUIDE Revision B To avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis. |
| 10205939 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY |
| 10205938 | An automated test is available to check the big HVAC superheat from the driver seat. This test is controlled by Multiplex, eliminating interventions and the need to take measures on the vehicle. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Alternator Front Bearing Failure
Seat Belt Buckle Casings may Fail
NHTSA Office of Defects Investigation