Recalls
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Prevost Cars, Inc. (Prevost) is recalling certain 2020 Prevost X3-45 VIP, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coach buses. The driveshaft clamp bolts may not be properly tightened.
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Prevost told its dealers about the 2020 Prevost X3-45: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11003159 | Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. |
| 10248275 | SWAY BAR COLLARS IMPROVEMENT |
| 10231093 | STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139 |
| 10228667 | Air Tanks Draining Sequence. Revision: B - General Update |
| 10226928 | Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location. |
| 10226927 | Air Tanks Draining Sequence |
| 10222380 | TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW |
| 10219023 | STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction |
| 10217314 | STORAGE AND STARTUP GUIDELINES : part number updates |
| 10217311 | TGW PROGRAMMING |
| 10214937 | X3 SERIES ENVIROCARE - IONS AIR SANITIZER |
| 10214936 | STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction |
| 10214935 | CENTRAL HVAC MERV FILTERS INSTALLATION |
| 10213318 | BRAKE PEDAL SEAL PLATE INSTALLATION KIT |
| 10213317 | STEERING GATEWAY schematic |
| 10209744 | Surge tank pressure cap replacement |
| 10205938 | An automated test is available to check the big HVAC superheat from the driver seat. This test is controlled by Multiplex, eliminating interventions and the need to take measures on the vehicle. |
| 10203698 | ENGINE CONTROL MODULE (ECM) SOFTWARE UPDATE - Engine Cooling Strategy in High Altitude Operation Revision C: VIN range in application box rearranged for H3 coaches |
| 10203697 | Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair From US10 to newer engine generation |
| 10201839 | P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY Rev E: expiration date removed |
| 10201835 | RONT & TAG AXLE UNITIZED HUB BEARING END PLAY VERIFICATION AND REPLACEMENT |
| 10201826 | X3 SERIES ENVIROCARE - IONS AIR SANITIZER |
| 10201004 | SIDE CAMERA REAR VIEW SYSTEM CAMERA ADJUSTMENT H3 & X3 SERIES |
| 10199007 | STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guidelines in this document during times when: The coach can be operated on a regular/weekly basis while in storage. The coach will be in storage for an extended period without any operation. The coach will return to service following an extended period of downtime. |
| 10199002 | CENTRAL HVAC MERV FILTERS INSTALLATION REVA |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Alternator Front Bearing Failure
NHTSA Office of Defects Investigation