Recalls
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Prevost told its dealers about the 2023 Prevost X3-45: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11003159 | Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. |
| 10252407 | On the vehicles affected by this bulletin the urea harness possibility needs to be replaced to avoid oxidation. |
| 10252405 | On the vehicles affected by this bulletin, the DPF harness possibility needs to be replaced to avoid oxidation. |
| 10248276 | On the vehicles affected by this bulletin replace parcel rack door handle without lock and catch by new improved model 810013 and 313667. Revision A: Add adjustment for door handle hole |
| 10248275 | SWAY BAR COLLARS IMPROVEMENT |
| 10233625 | On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved. |
| 10233622 | Prevost Driver Assist System Description. Revision A - EFFECTIVE ON H3-45 SERIES UP TO VEHICLE P-1452 |
| 10231093 | STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139 |
| 10228667 | Air Tanks Draining Sequence. Revision: B - General Update |
| 10226928 | Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location. |
| 10226927 | Air Tanks Draining Sequence |
| 10222380 | TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW |
| 10219023 | STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction |
| 10214937 | X3 SERIES ENVIROCARE - IONS AIR SANITIZER |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Alternator Front Bearing Failure
NHTSA Office of Defects Investigation