Problems owners report
Complaints filed with NHTSA about the 2024 Rivian R1S, by the system named in each complaint. One complaint can name several.
- Suspension5
- Unknown or other3
- Vehicle speed control3
- Forward collision avoidance3
- Seats2
- Structure2
- Electrical system2
- Air bags2
- Wheels2
- Lane departure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Rivian R1S failed the safety check 0.31% of the time — 42% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 7,552 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Rivian R1S SUV AWD | — | 12.7 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2024 Rivian R1S.
| 2026443 17 Sept 2026 | Visual System Issue: Under certain conditions, a software problem could cause the rearview camera image to be blocked. Canadian regulations require the rearview image to di… |
| 2026009 15 Jan 2026 | Seats And Restraints Issue: On certain vehicles, the second-row outboard seat belt retractor(s) may not have been installed properly. As a result, the seat belts could loosen or d… |
| 2026002 5 Jan 2026 | Suspension Issue: On certain vehicles, the rear suspension toe link(s) may not have been properly reinstalled after service. As a result, the toe link(s) could become lo… |
| 2024292 24 May 2024 | Lights And Instruments Issue: On certain vehicles, the headlamps may not be aimed correctly. As a result, the vehicles may not meet certain requirements of Canadian regulations. … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Rivian Automotive, LLC. (Rivian) is recalling certain 2024 R1T and R1S vehicles. The dashboard air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Rivian told its dealers about the 2024 Rivian R1S: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011346 | Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products. This clogging may cause condensation from the evaporator to build up and overflow, causing the carpet in the driver and passenger footwell areas to become wet. Rivian will replace the drain valve with an improved part. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| 11011343 | Text message sent to customers to encourage them to call and schedule service. |
| 11010149 | Rivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harne |
| 11008362 | Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| 11008360 | Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| 11007059 | Rivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harne |
| 11006035 | Rivian is initiating a technical service bulletin for some 2022-2024 R1T and R1S vehicles. In some situations, the driver may notice a squeaking or chirping noise coming from the front of the vehicle when driving on uneven surfaces below 32 km/h (20 mph). This condition does not affect vehicle performance. Upon customer complaint of this squeaking or chirping noise, Rivian will replace the front hydraulic jounce lines with upgraded components to eliminate the noise. |
| 10253832 | 4/24/2024 Rivian Vehicle Connectivity Outage SMS Renotification Reminder from Rivian. We noticed your vehicle is still offline. To restore connectivity, simply restart your vehicles software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity |
| 10252723 | On Friday, March 22, 2024, an outage affected Rivian vehicle connectivity. The outage was resolved that same day, but some vehicles may require an infotainment reset to restore full connectivity 3/22/2024 Rivian Vehicle Connectivity Outage SMS Notification After a recent network outage that impacted connectivity on some Rivian vehicles, we noticed your vehicle is still offline. To restore connectivity, simply restart your vehicles software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 1 |
| 10252657 | Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Rear Toe Link May Separate
NHTSA Office of Defects Investigation