Problems owners report
Complaints filed with NHTSA about the 2021 Subaru Crosstrek Hybrid, by the system named in each complaint. One complaint can name several.
- Engine1
- Electrical system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2021 Subaru Crosstrek Hybrid SW AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Subaru told its dealers about the 2021 Subaru Crosstrek Hybrid: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010925 | This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs. |
| 11009701 | This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale. |
| 11009685 | This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. |
| 11008283 | This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. |
| 11008282 | This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. |
| 11008281 | This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines. |
| 11008280 | This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries. |
| 11008279 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. |
| 11008276 | The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units. |
| 11008267 | This bulletin announces availability of the NEW genuine Subaru engine oil filter. |
| 11008259 | This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement. |
| 11006935 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles. |
| 11006934 | The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. |
| 11006932 | This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source. |
| 11006931 | This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. |
| 11006930 | This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. |
| 11005624 | This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available. |
| 11005615 | This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5. |
| 11005614 | This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra. |
| 11005609 | This announcement provides information on Takata Recall Escalated Towing Program. |
| 11005608 | This thermo control valve video contains information on the replacement of thermo control valve. |
| 11005605 | This bulletin addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. |
| 11005599 | This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles. |
| 11005595 | This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. |
| 11005593 | This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation