Recalls
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Safe-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured July 15, 2014, to July 21, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2017 Thomas Built Buses Minotour school buses manufactured from October 26, 2010, through December 14, 2015 and built on a GM chassis. The affected school buses have a body control module that may fail resulting in intermittent or total loss of exterior lighting or windshield wiper function.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Thomas Built Buses Minotour school buses manufactured April 2, 2012, to October 3, 2014, and built on a GM or Ford Chassis with a gasoline engine. In the affected buses, the fastener that secures the fuel tank strap may be loose.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Thomas Built Buses Minotour non-school buses manufactured April 2, 2012, to October 3, 2014 and built on a GM or Ford Chassis with a gasoline engine. In the affected buses, the fastener that secures the fuel tank strap may be loose.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Minotour school buses manufactured August 1, 2013, to June 4, 2014. In the affected vehicles, if the hazard and brake lights are used simultaneously, the circuit may be overloaded and cause the fuse to blow.
Daimler Trucks North America (Daimler) is recalling certain model year 2013-2015 Thomas Built Buses Minotour dual rear wheel non-school buses manufactured October 21, 2011, through January 16, 2014, and equipped with certain 3-passenger IMMI or S3C brand seats installed in the rear section of the bus. In the affected vehicles, the floor reinforcement channels that provide additional support for the seat mounting were omitted during manufacturing.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Thomas Built Buses told its dealers about the 2015 Thomas Built Buses Minotour: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10193702 | Thomas Built Buses Product Awareness Bulletin on Data Book Update |
| 10193221 | Thomas Built Buses Product Awareness Bulletin on Minotour Bailment Report |
| 10193209 | Thomas Built Buses Product Awareness Bulletin on Minotour Plywood Flooring |
| 10193185 | Thomas Built Buses Product Awareness Bulletin on Accustyle Mirrors |
| 10193148 | Thomas Built Buses Product Awareness Bulletin on Price Increase |
| 10193101 | Thomas Built Buses Product Awareness Bulletin on Selling Ford Chassis |
| 10193098 | Thomas Built Buses Product Awareness Bulletin on Minotour Chassis Assistance Addendum |
| 10193097 | Thomas Built Buses Product Awareness Bulletin on Minotour Chassis Assistance |
| 10193094 | Thomas Built Buses Product Awareness Bulletin on US Ford Chassis Availability |
| 10193093 | Thomas Built Buses Product Awareness Bulletin on MY2015 GM Chassis |
| 10193078 | Thomas Built Buses Product Awareness Bulletin on New Minotour Entrance Doors |
| 10193070 | Thomas Built Buses Product Awareness Bulletin on MY2015 Canadian GM ChassisPricing |
| 10193066 | Thomas Built Buses Product Awareness Bulletin on GM USA MY2015 Chassis Pricing |
| 10193053 | Thomas Built Buses Product Awareness Bulletin on Minotour Chassis Assignments |
| 10187529 | Important Campaign Information Letter for Dealer Travel for Campaign Performance TBB. |
| 10187440 | Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font. |
| 10180350 | Tech Talk discussion about power steering fluid. |
| 10179882 | Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being removed. |
| 10178006 | Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign. |
| 10177979 | Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. |
| 10177838 | Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual. |
| 10177653 | Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis. |
| 10177648 | Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle. |
| 10174376 | Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page. |
| 10174061 | Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty). |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Daimler Trucks North America Recalls
NHTSA Office of Defects Investigation