Problems owners report
Complaints filed with NHTSA about the 2025 Toyota Corolla Cross, by the system named in each complaint. One complaint can name several.
- Unknown or other5
- Service brakes4
- Forward collision avoidance4
- Power train4
- Exterior lighting3
- Steering3
- Electrical system3
- Vehicle speed control2
- Engine2
- Lane departure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2025 Toyota Corolla Cross failed the safety check 0.17% of the time — 49% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 192 miles.
7,583first inspections
0.17%failed on safety
192 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2025 Toyota COROLLA CROSS SUV AWD | ★★★★★ | 16.4 % |
| 2025 Toyota COROLLA CROSS SUV FWD | ★★★★★ | 17.4 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 7.4–7.8 L/100 km (about 30–32 mpg US), CO₂ 172–183 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Corolla Cross · Sport utility vehicle: Small · Regular gasoline | 7.6 | 7.2 | 7.4 |
| Corolla Cross AWD · Sport utility vehicle: Small · Regular gasoline | 8.1 | 7.5 | 7.8 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
No recall campaigns cover the 2025 Toyota Corolla Cross.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Toyota told its dealers about the 2025 Toyota Corolla Cross: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011653 | Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings. Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of th |
| 11011651 | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. Electrified vehicles are equipped with two types of batteries, a High Voltage (HV) battery and a 12V battery. Conventional vehicles are equipped with only a 12V battery. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or fai |
| 11005113 | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. |
| 11005112 | 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicles glove box for customer reference. |
| 11005111 | During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. |
| 11005110 | Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicles systems and components. Any problems that are found should be corrected immediately. |
| 11005055 | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. |
| 11005054 | 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicles glove box for customer reference. |
| 11005053 | During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. |
| 11005052 | Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicles systems and components. Any problems that are found should be corrected immediately. |
| 11003615 | Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicles systems and components. Any problems that are found should be corrected immediately. |
| 11003614 | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. |
| 11003560 | Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicles systems and components. Any problems that are found should be corrected immediately. |
| 11003559 | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. |
| 10253223 | This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. |
| 10251746 | TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference. |
| 10248827 | TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle. |
NHTSA manufacturer communications (public domain)