Recalls
26V191000 · Visibility26 Mar 2026 · 6,994 vehicles
ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
21V385000 · Fuel system, diesel25 May 2021 · 681 vehicles
Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
18V209000 · Seat belts30 Mar 2018 · 1,528 vehicles
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Van Hool told its dealers about the 2018 Van Hool CX45: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010424 | This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject. |
| 10248730 | This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject. |
| 10247503 | DESCRIPTION Van Hool has been informed about a harmless phenomenon regarding the front entrance door when the air suspension raising system is activated. Investigation has shown that when the raising system is activated, air is pulled out of the front passenger compressedair circuit causing the quick release valve in that circuit to a momentary switch. This can be noticed by a short soft sound of escaping air. This service bulletin gives step-by-step instructions how to install an additional singlecheck valve to prevent this phenomenon from happening. |
| 10244199 | DESCRIPTION: Van Hool has determined that some of the seven fasteners securing the automatic belt tensioner base plate are subject to slackening. Tests have shown that these fasteners must be installed with Loctite 243 and tightened to a torque of 90 10 Nm (65 7 ft.lbf). To address this issue, Van Hool is conducting a field change program whereby the seven fasteners must be removed and checked one by one for length and thread pitch (1.75 mm). What to do next is explained in this service bulletin |
| 10242220 | SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans located at the inside of the access doors of the radiator and charge-air cooler compartment. To prevent personal injury due to running fans, a safety system with proximity switches prevents the cooling fans from running when the access door is open or not properly closed. The cooling system will in that case not operate causing possible overheating of the eng |
| 10237604 | Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in this service bulletin. |
| 10235083 | Incorrect position of high-pressure switch and test connection on refrigerant compressor discharge service valve Van Hool has determined that the position of the high-pressure switch and the test connection on the refrigerant compressor discharge service valve has been incorrectly placed during the assembly process. The result is that the high-pressure protection system of the refrigerant circuit is not working when the discharge valve is in its normal running position (refer to figure 3 for service valve positions). To address this issue, Van Hool is conducting a field change program |
| 10233467 | Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different. |
| 10219652 | Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode. |
| 10210015 | Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit. |
| 10209998 | Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of difference between the generations and which one to order in case of replacement. Most of the replacements are direct fit, except for the sensor units with an asterisk in the table which must be secured with a split mounting ring consisting of two halves instead of the original closed mounting ring. |
| 10209994 | Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation. |
| 10209992 | Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on. |
| 10206913 | To change condenser fan relay 660752034 by relay 660762200. |
| 10206912 | To check anchorage of passenger seats. |
| 10201570 | SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation. |
| 10190134 | Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill. |
| 10182687 | Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation. |
| 10179511 | Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020. |
| 10176935 | Service Information Bulletin: The purpose of this bulletin is to inform you about how to align the cooling fan drive. This should be performed every time components of the fan drive have been removed, and when evidence of contact damage has been noticed on fan or shroud. |
| 10176929 | Service records have shown that the tabs at the bottom of the fuel tank compartment door are subject to breakage.To address these issues, Van Hool has released stainless steel brackets to replace the aluminium tabs at the bottom of the door. |
| 10174983 | Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating temperature. This phenomenon is temporarily and no indication that there is a sealing problem! The lubricant can easily be removed with ordinary cleaning product. |
| 10174982 | Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axle end. |
| 10174967 | Field Change Program: It has come to the attention of Van Hool that the fire suppression system, when activated while driving, shuts down the engine after 15 seconds. As a result of this, the door brake is automatically applied. To prevent this from happening while driving, it is necessary to load the newest version of the multiplex program. |
| 10172041 | Transmission refuses to shift into gear after a low air pressure condition. It has come to the attention of Van Hool that on the CX35, CX45, TX45 and TDX25 with Cummins EPA2013/EPA2016 engines and Allison transmission that the transmission sometimes refuses to shift into gear after a low air pressure condition. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
EQ19001 · Seat belts:front:buckle assemblyopened 2 Jul 2019 · closed 20 Aug 2025
Seat Belt Buckle Casings may Fail
PE17006 · Seat beltsopened 25 Sept 2017 · closed 4 Apr 2018
Seat belt latch failure
NHTSA Office of Defects Investigation