Problems owners report
Complaints filed with NHTSA about the 2011 Volkswagen Jetta Sportwagen, by the system named in each complaint. One complaint can name several.
- Electrical system15
- Exterior lighting5
- Suspension4
- Fuel/propulsion system4
- Engine3
- Air bags2
- Unknown or other2
- Service brakes1
- Seat belts1
- Power train1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 5 2011 Jetta Sportwagen vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Volkswagen Jetta Sportwagen SW FWD | — | 12.1 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2011 Volkswagen Jetta Sportwagen: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010024 | Lack of paint under roof |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008861 | Fluid requirements |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008852 | Recommended Gasoline Quality |
| 11008851 | Engine Misfire Diagnostic Aid |
| 11008850 | Fuel additive to help with misfire faults |
| 11008846 | Wind & Water Leak Checking |
| 11007398 | Battery testing |
| 11007393 | Engine Oil Standards |
| 11005825 | Engine oil quality standards |
| 11005820 | Engine Assembly Tip |
| 11005819 | Engine Replacement Tip |
| 11002875 | Engine oil quality standards |
| 11001508 | Engine oil quality standards |
| 10253491 | Secondary Air Pressure Sensor Limited Warranty Extension |
| 10253483 | Engine Exhaust Flap Limited Warranty Extension |
| 10253439 | Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED |
| 10253262 | VW Engine oil quality standards |
| 10253216 | Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Air Bag Clockspring Failure
NHTSA Office of Defects Investigation