Problems owners report
Complaints filed with NHTSA about the 2023 Volkswagen Jetta, by the system named in each complaint. One complaint can name several.
- Engine11
- Service brakes10
- Unknown or other10
- Electrical system9
- Forward collision avoidance5
- Vehicle speed control3
- Fuel/propulsion system3
- Power train2
- Lane departure2
- Service brakes, hydraulic1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 6 2023 Jetta vehicles were involved in crashes on US public roads in which someone died; 3 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Volkswagen Jetta failed the safety check 0.71% of the time — 4% more often than the average 2023 passenger car (0.69%). Median odometer at inspection: 10,416 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the United Kingdom
5 cars built in 2023 were licensed for the road at the end of 2025.
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Volkswagen Jetta 4 DR FWD | ★★★★★ | 13.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 3 variants: combined 6.8–7.1 L/100 km (about 33–35 mpg US), CO₂ 159–167 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Jetta · Compact · Regular gasoline | 7.7 | 5.7 | 6.8 |
| Jetta · Compact · Regular gasoline | 8.2 | 5.6 | 7.0 |
| Jetta Comfortline/Highline · Compact · Regular gasoline | 8.1 | 5.8 | 7.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
No recall campaigns cover the 2023 Volkswagen Jetta.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2023 Volkswagen Jetta: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011379 | This is a notice for software changes with the ODIS diagnostic program to correct the communication for the keyless start system. 00B7 - Interface for Access/Start: U101300: Control module not coded & Software Configuration incorrect coding hotfix |
| 11011376 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states the seat cover has discoloration (usually yellowing) stains; Customer states MIL-on, U01B000 stored in ECM memory; Customer states seat belt won't retract; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication |
| 11011375 | moisture witin rear tail lamp assembly |
| 11011374 | HVAC duct cleaning and deodorizing |
| 11010027 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8 |
| 11010026 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01 |
| 11010025 | Green Light Does Not Illuminate |
| 11010024 | Lack of paint under roof |
| 11010023 | Replace Steering Wheel Steering Wheel Sensor Mat |
| 11010022 | Engine Oil Standards |
| 11010021 | Additional reporting |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008869 | This is a notice for software changes with the ODIS diagnostic program to correct the communication DA 0001 ECM - Certification Test Group (CTG) label P0F4800: Certification test group/engine family number Not programmed or incompatible |
| 11008867 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic |
| 11008864 | The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary. |
| 11008861 | Fluid requirements |
| 11008860 | Manual transmission noise diagnosing |
| 11008858 | A list of engine oil that meet Volkswagen Engine Oil Standards |
| 11008857 | How to perform the engine oil consumption measurement |
| 11008856 | Checking Engine Oil and correctly reading dip stick |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008852 | Recommended Gasoline Quality |
| 11008851 | Engine Misfire Diagnostic Aid |
| 11008850 | Fuel additive to help with misfire faults |
| 11008846 | Wind & Water Leak Checking |
NHTSA manufacturer communications (public domain)