Problems owners report
Complaints filed with NHTSA about the 2025 Volvo EX90, by the system named in each complaint. One complaint can name several.
- Electrical system38
- Unknown or other17
- Fuel/propulsion system14
- Power train10
- Forward collision avoidance9
- Lane departure9
- Vehicle speed control9
- Service brakes8
- Seat belts4
- Engine4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
New York safety inspections
At its first New York inspection the 2025 Volvo EX90 failed the safety check 0.00% of the time — 100% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 117 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
1,010 first registered in 2025 are on Dutch roads; 5% arrived later as imports. Median list price when new: €106,680.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
867 cars built in 2025 were licensed for the road at the end of 2025, and 9 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
368 of these cars first registered in 2025 were in use in Finland on 30 Jun 2026, with an average of 11,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2025 Volvo EX90 SUV AWD | ★★★★★ | 10.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
2 Transport Canada recalls for the 2025 Volvo EX90.
| 2025520 30 Sept 2025 | Structure Issue: On certain vehicles, the power liftgate strut(s) may not have been manufactured properly. As a result, the strut(s) could separate and the liftgate cou… |
| 2025056 7 Feb 2025 | Lights And Instruments Issue: On certain vehicles, a software problem could cause a loss of headlamps. Safety Risk: A loss of headlamps can reduce visibility and could increas… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volvo told its dealers about the 2025 Volvo EX90: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011750 | This is a Technical Journal: Vehicle unresponsive. Do not perform a 12V reset until you have followed the steps in this Technical Journal in the correct order |
| 11011749 | This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations |
| 11011748 | This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default |
| 11011746 | Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10294: EX90 Software Update on certain Model Year 2025 EX90 vehicles. Volvo Cars investigations have identified that certain EX90 vehicles that have previously performed PDS must download improved software (1.1.21 or later) prior to customer delivery. The corrective action is to perform a Total Software Upgrade. A total of 495 U.S and 17 Canadian vehicles are eligible for this delivery action. |
| 11011745 | This is a Technical Journal: Key Fob not charging / pairing with WPC. Follow steps outlined in the Technical Journal. |
| 11011744 | This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default |
| 11011742 | This is a Technical Journal: Seat comfort functions unavailable after SW update. Perform a reset in VIDA. |
| 11011740 | This is a Technical Journal: TPMS Service Required. download Software Product 32425172 then follow the script to learn sensors on respective position. |
| 11011739 | This is a Technical Journal: Parking climate timer intermittently not active. start preconditioning manually as needed from the Volvo Cars app. |
| 11009822 | Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10288: HLCM Reload before SW update on certain model year 2025 EX90 vehicles. Volvo Cars investigations have identified that the High Low Converter Module (HLCM) software might cause damage to the HLCM during other software updates to the car. The corrective action is to perform a HLCM reload before the Pre-delivery Software (PDS). A total of 213 U.S and 30 Canadian vehicles are eligible for this delivery action. URGENT: HLCM RELOAD MUST BE PERFORMED PR |
| 11009821 | This is a Technical Journal: Key Fob not charging / pairing with WPC. Follow steps outlined in the Technical Journal. |
| 11009811 | This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems. |
| 11009807 | This is a Technical Journal. Vehicle type and platform identification. |
| 11009800 | This is a Technical Journal: EX90 Software download issues - temporary solutions. If SWDL fails, before you try a second attempt, ensure the HLCM is in Default |
| 11009798 | This is a Technical Journal: EX90 Initial Quality Reporting. Detailed symptom descriptions are essential for us to understand and to be able to reproduce the symptoms in the test cars. |
| 11009507 | This is a Technical Jounral: OTA - FAQ for technicians |
NHTSA manufacturer communications (public domain)